PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Transferwise and Remitly as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Transferwise
Remitly

Transferwise and Remitly Overview

Total reviews 10 195
Company responses 0 18
Issues resolved 0 0

Transferwise and Remitly Consumer Ratings

Rank
31 out of 216 in Cash Services category
26 out of 216 in Cash Services category
Privacy and Data Security
No votes
21 in category
Reliability
No votes
26 in category
Customer service
No votes
25 in category
Product or Service Quality
No votes
22 in category

Transferwise and Remitly Rating Details

Privacy and Data Security
No votes
2.1 (68 reviews)
Reviewer's quote

Dear TransferWise team,Please I have a serious problem with verifying my personal ID and passport. I am actually frustrated after trying countless number of times and can't find any help from the site. I have sent money long time and it has not been delivered and still I am being asked to provide...

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Two days later l received an email telling me that for "security reasons" my account was closed and my transaction was cancelled. Call 888-736-4859 and a person from Philippines answered me but was incapable to explain what 'SECURITY REASON' MEANS . Remitly instead of not allowing me to place a...

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Reliability
No votes
1.7 (77 reviews)
Reviewer's quote

Transferwise will take your money and block your account with no notification or reason

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they just closed my account saying there is a suspicious activity.eventhough i have sending funds for good 6 months without any problem.they do not give any specific answer but say "pls read our agreement"*** answer everytime. so inexperienced and not professional.using covid-19 as a bait for poor...

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Customer service
No votes
1.5 (86 reviews)
Reviewer's quote

No items

...From requesting proof of information, to customer service agents unable to provide the most basic of information this is the worst money management environment I have ever been involved..

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Product or Service Quality
No votes
1.7 (82 reviews)
Reviewer's quote

No items

The Worst service ever. I have recently sent money to Bangladesh using remitly. Within 4 days they confirmed that the money has been deposited to my beneficiary's account...

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Transferwise and Remitly Pros and Cons

Pros
No votes
  • Bizarre and misleading
  • Good promotions
  • Delivery time
Cons
No votes
  • Unable to deliver on promise
  • Poor service
  • Too bad

Transferwise and Remitly Most Positive Reviews

Top rated reviews
No votes
5

very helful and nice thank you for your help

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No votes
5

I had to transfer money to my family suddenly it came an error and than i had to cancel i emailed the service from last...

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Transferwise and Remitly Most Critical Reviews

Lowest rated reviews
1

Transferwise will take your money and block your account with no notification or reason

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1

One of the worst experiences I had while sending money was with Remitly. It has been one year now, but the recipient...

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2.8

Dear TransferWise team,
Please I have a serious problem with verifying my personal ID and passport. I am actually frustra...

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1

I sent money to my niece on November 14th; however, she was turned away because the system was unavailable. She came...

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Transferwise and Remitly Latest Reviews

Recent published reviews
No votes

hi, i tried to register but somehow it showed that i m already a member, but ive never done any register of transferwise...

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2.4

they just closed my account saying there is a suspicious activity.
eventhough i have sending funds for good 6 months with...

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No votes

my email was hacked. received an email from transferwise about change password. i dont know how they do that but i have...

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No votes

Remitly: I recently made a transaction, I canceled the transaction because Elektra was down. So I am owed a refund. I ha...

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Transferwise and Remitly Products and Services

Most reviewed product and services
No votes
  • Remitly Money Transfer (63 reviews)
  • Remitly International Money Transfer (32 reviews)
  • Remitly Cash Money Transfer (6 reviews)