PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Remitly and RushCard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Remitly
RushCard

Remitly and RushCard Overview

Total reviews
114
3597
Company responses
18
0
Issues resolved
0
4

RushCard was first mentioned on PissedConsumer on Oct 21, 2011 and since then this brand received 3597 reviews. It is 3483 reviews more than Remitly received since Sep 6, 2015.

Remitly and RushCard Consumer Ratings

Rank
22 out of 292 in Cash Services category
36 out of 358 in Cards category
Customer service
17 in category
36 in category
Product or Service Quality
17 in category
26 in category
Website
18 in category
31 in category

Remitly and RushCard Rating Details

Customer service
1.6 (58 reviews)
1.3 (1288 reviews)
Reviewer's quote

...You cannot talk to the same customer service rep to get update - and they give different versions of what is going on. Seems like they want to hold your money and deliberately delay the process. I'm stuck because they will not refund the money asap...

JOSEFINA S

...on hold for 2 hours they make up lies about high call volume is have called all times of day and nigh I have been a customer for 7 years this is the worst customer service is have ever...

Raynesha
Product or Service Quality
1.5 (55 reviews)
1.5 (1354 reviews)
Reviewer's quote

I had to transfer money to my family suddenly it came an error and than i had to cancel i emailed the service from last 3 days but till now no refund of my payment i am not happy with this please check. thsnks..

SHELTON F

Called customer service and after trying for half an hour I finally got ahold on somebody. I explained I ordered my card almost 1 month ago and it did not arrive so asked him if he could expedite me a new card. He said no and hung up the phone...

PissedConsumer1754306
Website
1.9 (54 reviews)
1.6 (1317 reviews)
Reviewer's quote

No a safe website to trust your financial information, supposedly my debit card has been used under another account and they lie about their promotions..

Farris

...Ive tried the number on my card and the number on the website and neither work. I need to speak with someone about this issue and if its not resolved,i will go to a credit union where i know for a fact i will always be able to speak with someone and get my money. Ill be waiting..

PissedConsumer1610291

Remitly and RushCard Pros and Cons

Pros
  • Bizarre and misleading
  • Rates
  • Delivery time
  • Early deposit
  • Direct deposit
  • Two day early check
Cons
  • Too bad
  • Poor service
  • No help for emergency situations
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance
  • no one is answering the phones to reassure us as consumers

Remitly and RushCard Most Positive Reviews

Top rated reviews
5

very helful and nice thank you for your help

5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

Remitly and RushCard Most Critical Reviews

Lowest rated reviews
1

One of the worst experiences I had while sending money was with Remitly. It has been one year now, but the recipient...

1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

Remitly and RushCard Latest Reviews

Recent published reviews
1

I have been using REMITLY for a long time. I send money to the Philippines monthly. I had no problems until early...

Read all 114 reviews
1.1

I had got new phone but haven't been able to set my rush card account I've even tried to change my password so I can...

Read all 3597 reviews

Remitly and RushCard Products and Services

Most reviewed product and services
  • Remitly Money Transfer (53 reviews)
  • Remitly International Money Transfer (22 reviews)
  • Remitly Cash Money Transfer (4 reviews)
  • Rushcard Account (409 reviews)
  • Rushcard Prepaid Card (402 reviews)
  • Rushcard Customer Care (297 reviews)