PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ria Money Transfer and Remitly as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ria Money Transfer
Remitly

Ria Money Transfer and Remitly Overview

Total reviews 192 196
Company responses 0 18
Issues resolved 0 0

Ria Money Transfer and Remitly Consumer Ratings

Rank
35 out of 218 in Cash Services category
28 out of 218 in Cash Services category
Customer service
21 in category
23 in category
Reliability
24 in category
21 in category
Product or Service Quality
24 in category
17 in category
Privacy and Data Security
20 in category
16 in category

Ria Money Transfer and Remitly Rating Details

Customer service
1.5 (74 reviews)
1.5 (86 reviews)
Reviewer's quote

1616 by Mario Customer Service Advocate through email correspondence. I had to spend 2 hours waiting in line to speak to someone and they told me that the department which will unlock my account is closed and I need to call back tomorrow morning. style=" This is strange Ria Money Transfer will tell...

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...using covid-19 as a bait for poor customer service and funds do not reach on time..

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Reliability
1.6 (66 reviews)
1.7 (77 reviews)
Reviewer's quote

I just want a simple answer to my question and I'm getting nothing but male bovine excrement.

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they are stealing hundreds of thousands of dollars, why isnt the consumer protection agency closing them down? I will drive to their hq and *** up the ceo with a baseball bat if i dont get my ***

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Product or Service Quality
1.5 (60 reviews)
1.7 (82 reviews)
Reviewer's quote

Their customer service stinks! waited over 2 hours to speak to someone and then they hung up on me! I will never use this company again..

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...From requesting proof of information, to customer service agents unable to provide the most basic of information this is the worst money management environment I have ever been involved..

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Privacy and Data Security
1.9 (55 reviews)
2.1 (68 reviews)
Reviewer's quote

...So I did, went thru all the fraud questions and then had the agent say they were denying the transaction for security reasons. I said ok, give me my money back. His answer was I had to make the 150 mile round trip to Walmart again to get my money back...

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Two days later l received an email telling me that for "security reasons" my account was closed and my transaction was cancelled. Call 888-736-**** and a person from Philippines answered me but was incapable to explain what 'SECURITY REASON' MEANS . Remitly instead of not allowing me to place a...

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Ria Money Transfer and Remitly Pros and Cons

Pros
  • Being able to send money internationally
  • No pros all cons
  • Easy transfer
  • Bizarre and misleading
  • Good promotions
  • Delivery time
Cons
  • Poor customer service
  • Did not process money transfer
  • Long delay in processing
  • Unable to deliver on promise
  • Poor service
  • Too bad

Ria Money Transfer and Remitly Most Positive Reviews

Top rated reviews
5

My money was under review for hours which is unfair and the staffs are familiar with the sender that he was my...

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5

very helful and nice thank you for your help

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5

Yes and they gave me this Support AG RIA Money Transfer.co.uk it won’t let me send a email to get my issue dealt with I...

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5

I had to transfer money to my family suddenly it came an error and than i had to cancel i emailed the service from last...

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Ria Money Transfer and Remitly Most Critical Reviews

Lowest rated reviews
1

The worst service you can expect. They took a whole week to transfer my money, when they promised to transfer it within...

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1

One of the worst experiences I had while sending money was with Remitly. It has been one year now, but the recipient...

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1

I have been referred by my friend. She didn't receive any referral bonus. They said that they can't give her any...

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1

I sent money to my niece on November 14th; however, she was turned away because the system was unavailable. She came...

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Ria Money Transfer and Remitly Latest Reviews

Recent published reviews
No votes

Why toll free number not answer even not answering Ria customer support line every time hang up phone

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No votes

norte tengo yo una identificación del destinatario

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1

I just want a simple answer to my question and I'm getting nothing but male bovine excrement.

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2.4

they just closed my account saying there is a suspicious activity.
eventhough i have sending funds for good 6 months with...

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Ria Money Transfer and Remitly Products and Services

Most reviewed product and services
  • Ria Money Transfer Money Transfer (52 reviews)
  • Ria Money Transfer International Money Transfer (20 reviews)
  • Ria Money Transfer Refer A Friend Referral Program (6 reviews)
  • Remitly Money Transfer (63 reviews)
  • Remitly International Money Transfer (32 reviews)
  • Remitly Cash Money Transfer (6 reviews)