PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Remitly and Remit2India as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Remitly
Remit2India

Remitly and Remit2India Overview

Total reviews
107
61
Company responses
18
30
Issues resolved
0
0

Remitly was first mentioned on PissedConsumer on Sep 6, 2015 and since then this brand received 107 reviews. It is 46 reviews more than Remit2India received since Nov 8, 2011. Remit2India responds to reviews and communicates with its consumers more often than Remitly. Remit2India customer service team contacts its customers via PissedConsumer.com in 49 percent of cases.

Remitly and Remit2India Consumer Ratings

Rank
22 out of 305 in Cash Services category
14 out of 305 in Cash Services category
Customer service
16 in category
18 in category
Product or Service Quality
17 in category
14 in category
Website
17 in category
18 in category

According to consumer ratings and reviews, Remit2India ranks 8 points higher in the Cash Services category than Remitly. People gave Remitly 1.6 stars for Customer service criterion in Cash Services category and it is 49 points higher than the worst rated brand in this category. At the same time, Remit2India was rated 1.5 stars for Customer service criterion in this category and it is 47 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Remit2India has a higher rating than Remitly. Regarding Website criterion, consumers gave Remitly 1.9 stars and it is 74% greater than other in category. Remit2India however was rated 1.8 stars and it is 72% greater than other in category.

Remitly and Remit2India Rating Details

Customer service
1.6 (56 reviews)
1.5 (27 reviews)
Reviewer's quote

...You cannot talk to the same customer service rep to get update - and they give different versions of what is going on. Seems like they want to hold your money and deliberately delay the process. I'm stuck because they will not refund the money asap...

JOSEFINA S

...Their customer care is sometimes rude, a guy named Aditya is too rude as if he is transferring his money. He even started pointing fingers at me. I want them to address my issue..

Vikrant K
Product or Service Quality
1.5 (55 reviews)
1.7 (27 reviews)
Reviewer's quote

Pathetic service: Every time you send money, they put the transaction on hold for pity issues. You will never get email or text regarding your problem, unless you call them and they will tell you the next line of action. Your recipient will suffer so do you...

Mirza B

Holding money indefinetly in their account until the exchange rate goes down. Please never go for indicative rate with them. They never attend calls and once they got your money.They only respond quickly if you want to initiate money transfer, make new sales. Once they got money, they will never...

Johnsnow
Website
1.9 (54 reviews)
1.8 (30 reviews)
Reviewer's quote

No a safe website to trust your financial information, supposedly my debit card has been used under another account and they lie about their promotions..

Farris

Its terrible that I cannot cancel the transaction on the website. Mobile app does not do any better. The customer care just puts me in loop every time and they do not take calls anytime in the future...

Devi C

Remitly and Remit2India Pros and Cons

Pros
  • Bizarre and misleading
  • Rates
  • Delivery time
  • Good rates and good offers
Cons
  • Too bad
  • Inefficient action
  • I am still waiting for a resolution to my complain
  • Poor unprofessional customer service
  • Customer service
  • Npt

Remitly and Remit2India Most Positive Reviews

Top rated reviews
5

very helful and nice thank you for your help

4.4

I moved to the US two years back and for one whole year I kept sending money to India through an agency that charged me...

Remitly and Remit2India Most Critical Reviews

Lowest rated reviews
1

One of the worst experiences I had while sending money was with Remitly. It has been one year now, but the recipient...

1

Let me start by saying that I've used this dreaded company for over 5 years now, (was just complacent to find someon...

Remitly and Remit2India Latest Reviews

Recent published reviews

Not until my mom will get the money I send

Read all 107 reviews

I want to reset my password. Can you please send me the password reset link to my registered email id?
Thanks,
Devaraj

Read all 61 reviews

Remitly and Remit2India Products and Services

Most reviewed product and services
  • Remitly Money Transfer (50 reviews)
  • Remitly International Money Transfer (22 reviews)
  • Remitly Cash Money Transfer (4 reviews)
  • Remit2india Money Transfer (20 reviews)
  • Remit2india Customer Care (14 reviews)
  • Remit2India International Money Transfer (4 reviews)