PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Remington Power Tools and Worx as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Remington Power Tools
Worx

Remington Power Tools and Worx Overview

Total reviews
67
206
Company responses
0
0
Issues resolved
0
3

Worx was first mentioned on PissedConsumer on Jul 21, 2008 and since then this brand received 206 reviews. It is 139 reviews more than Remington Power Tools received since Jun 19, 2009.

Remington Power Tools and Worx Consumer Ratings

Rank
52 out of 657 in Landscaping and Gardening category
120 out of 1546 in Equipment category
Value for money
25 in category
74 in category
Product or Service Quality
38 in category
79 in category
Customer service
49 in category
90 in category

Remington Power Tools and Worx Rating Details

Value for money
2.5 (22 reviews)
2 (49 reviews)
Reviewer's quote

Your office was closed when I called . Anywfy I was doing some reading on my tensioner screw and getting a replacement when I came upon a recall for the model 4620 outlaw 20” chainsaw. What do I need to do about this I’ve only used the saw twice since is eewas purchased and I no longer have the...

Geordan

...WELL GUESS WHAT THEY CAN KEEP THAT CHECK BECAUSE THE BANK IS NOW REFUNDING ME THE MONEY SINCE I HAVE STARTED FILING FOR FRAUDULENT CHARGES..

Kevin B
Product or Service Quality
2 (22 reviews)
1.8 (64 reviews)
Reviewer's quote

...Called customer service, was directed to a local repair shop about 55 min each way. Went to the shop, was told they don't work on electric saws. Called customer service again, was directed to another shop, similar distance away, again told they don't work on electric saws either...

PissedConsumer1675656

...terrible service..

Eric S
Customer service
2 (22 reviews)
1.5 (57 reviews)
Reviewer's quote

...Also your customer service call center sucks. Two calls one was 21 minutes the other 28 minutes never was answered. Just kept hearing how important my call was...

Steve W

I have been trying to reach a customer service representative all morning to help with some parts that were missing in my order. I tried the live chat 5 times and was sent directly to “rate our services” after 30-45 minute wait times. So I called the 800 number and was told there was a 1 hour wait...

Susan S

Remington Power Tools and Worx Pros and Cons

Pros
  • Motor and design
  • Great product
  • Work for a while
  • When it worked
  • Product itself
  • Help line people are nice
Cons
  • Tech support
  • Service and warranty dept and affiliates
  • Not reliable
  • Lack of customer service
  • Not being able to easily contact worx
  • Customer service

Remington Power Tools and Worx Most Positive Reviews

Top rated reviews
5

I spoke to a customer service rep and she advised me of the steps I needed to get issue resolved. Very professionsl,...

5

Bought a 20 volt trimmer/mini mower and blower. My only complaint is the blower really drains the batteries. The trimmer...

Remington Power Tools and Worx Most Critical Reviews

Lowest rated reviews
1

The mower worked great - - had it for one season. This year the battery #725-05089 swelled and did not fit into the...

1

My 18v battery lasted for less than 20 hours. When I complained they blew me off.

Remington Power Tools and Worx Latest Reviews

Recent published reviews
3.6

Your office was closed when I called . Anywfy I was doing some reading on my tensioner screw and getting a replacement...

Read all 67 reviews
1

They do not answer any contact made.
Their guarantee is worth nothing!!!!!

Read all 206 reviews

Remington Power Tools and Worx Products and Services

Most reviewed product and services
  • Remington Power Tools Chainsaw (8 reviews)
  • Remington Power Tools Lawn Mower (7 reviews)
  • Remington Power Tools String Trimmer (7 reviews)
  • Worx Customer Care (16 reviews)
  • Worx String Trimmer (14 reviews)
  • Worx Shipping Service (8 reviews)