PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toro and Remington Power Tools as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toro
Remington Power Tools

Toro and Remington Power Tools Overview

Total reviews
82
84
Company responses
0
0
Issues resolved
1
0

Toro and Remington Power Tools Consumer Ratings

Rank
192 out of 931 in Equipment category
65 out of 543 in Landscaping and Gardening category
Product or Service Quality
136 in category
52 in category
Value for money
133 in category
32 in category
Customer service
137 in category
56 in category
Diversity of Products or Services
134 in category
62 in category

Toro and Remington Power Tools Rating Details

Product or Service Quality
1.4 (28 reviews)
1.9 (32 reviews)
Reviewer's quote

...Truly disappointed with Toro customer service and will never buy one of their products again..

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...I can only assume the quality of Remington products has gone by the wayside and I won't purchase that brand again. I took a chance buying this for 80. 00 thinking it was agreat deal..

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Value for money
1.6 (26 reviews)
2.2 (29 reviews)
Reviewer's quote

I purchased this mower 3 months ago and Im not satisfied with it at all and would like my money back. I went to Lowes and purchased a Honda mower and after using it Im more than satisfied. I would like a manager to contact me at +12817292826 asap..

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...Worthless, irresponsible, and a good example of money grubby CEOs!!! Take you weed eater and stick it Remington. Me and anyone from the Army core of engineers will never be buying your products. Good luck with your failing business..

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Customer service
1.2 (25 reviews)
1.9 (32 reviews)
Reviewer's quote

By the time I talk to the useless customer service rep who kept saying I understand I'm pretty sure this woman didn't have a clue what a zero turn mower is much less ever ridden one. And I've never had to wait 2 or 3 days for their supervisor call you back. So I went ahead and took it to the dealer...

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...I made daily calls for a week to your customer service phone number waiting 20 minutes each time without a response. Finally, I took it to a Home Depot (where I bought the saw) tool rental repair shop, so they could look at it. The motor would not turn...

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Diversity of Products or Services
2.1 (24 reviews)
2.3 (23 reviews)
Reviewer's quote

...We have to make these companies accountable for the poor quality of their products. Don't mind my typing as it is late and I have Parkinson's disease and I am very tired Thanks for your time Don..

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...None do warranty work on Remington products. What good is the warranty? Remington offered to sell me another at half price, why would I want another one that I can't get service for? Should have gotten a Stihl or Echo in the first place. ..

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Toro and Remington Power Tools Pros and Cons

Pros
  • Products overall
  • Previous lawn mower
  • Mowes good when running
  • Motor and design
  • Great product
  • Work for a while
Cons
  • Customer service
  • Read my complaint
  • Not my problem attitude
  • Tech support
  • Service and warranty dept and affiliates
  • Not reliable

Toro and Remington Power Tools Most Positive Reviews

Top rated reviews
3.6

I have owned the mower since new in 2008, in that time I have replaced the transmission assembly three times. The...

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5

I spoke to a customer service rep and she advised me of the steps I needed to get issue resolved. Very professionsl,...

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3.6

the compartment that houses the air filter is cheep, it was broke during shipping. you need to redesign this piece. it...

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5

She told me a step a step I skipped during Assembly

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Toro and Remington Power Tools Most Critical Reviews

Lowest rated reviews
1

I was using my TORO 51592 blower when it started to catch on fire and possibly electrocute me. I called the company and...

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1

The mower worked great - - had it for one season. This year the battery #725-05089 swelled and did not fit into the...

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1

The 2nd year(2014), Toro did not start. I took it to Toro authorized repairman. engine was bad. They would not cover war...

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1

I bought this in September of 2014 when they went on sale. I hadn't used it until this spring. The first 4 times I used...

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Toro and Remington Power Tools Latest Reviews

Recent published reviews
1

After my previous Toro mower needed to be replaced, I didnt hesitate to buy another Toro mower because my experience...

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1.2

Purchased myself an early Xmas gift in November...Remington leaf blower.It snows in Illinois so I didn't use it till...

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1.3

I complained to toro about their bag only filling the front part of the bag leaving the rear of the bag empty. they...

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No votes

I bought a new chain a 14in just like it says on the side of the saw, and it's too big and now I'm out my money for...

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Toro and Remington Power Tools Products and Services

Most reviewed product and services
  • Toro Lawn Mower (20 reviews)
  • Toro Leaf Blower (5 reviews)
  • Toro String Trimmer (4 reviews)
  • Remington Power Tools Chainsaw (10 reviews)
  • Remington Power Tools Lawn Mower (7 reviews)
  • Remington Power Tools String Trimmer (7 reviews)