PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Remington Power Tools and Toro as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Remington Power Tools
Toro

Remington Power Tools and Toro Overview

Total reviews
75
74
Company responses
0
0
Issues resolved
0
1

Remington Power Tools and Toro Consumer Ratings

Rank
70 out of 537 in Landscaping and Gardening category
174 out of 961 in Equipment category
Customer service
57 in category
124 in category
Product or Service Quality
55 in category
127 in category
Value for money
31 in category
118 in category
Diversity of Products or Services
63 in category
114 in category

Remington Power Tools and Toro Rating Details

Customer service
1.7 (29 reviews)
1.3 (20 reviews)
Reviewer's quote

...I made daily calls for a week to your customer service phone number waiting 20 minutes each time without a response. Finally, I took it to a Home Depot (where I bought the saw) tool rental repair shop, so they could look at it. The motor would not turn...

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By the time I talk to the useless customer service rep who kept saying I understand I'm pretty sure this woman didn't have a clue what a zero turn mower is much less ever ridden one. And I've never had to wait 2 or 3 days for their supervisor call you back. So I went ahead and took it to the dealer...

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Product or Service Quality
1.8 (28 reviews)
1.5 (24 reviews)
Reviewer's quote

...I could not find a Remington service location that worked on electric tools. I asked a Home Depot rental service shop to take a look at it and the motor would not turn. I called your phone center daily for a week with wits of 20 minutes with no responses...

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...Took it to their authorized service dealer. It is still under warranty...

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Value for money
2.3 (26 reviews)
1.7 (22 reviews)
Reviewer's quote

...Worthless, irresponsible, and a good example of money grubby CEOs!!! Take you weed eater and stick it Remington. Me and anyone from the Army core of engineers will never be buying your products. Good luck with your failing business..

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I purchased a Toro Flex-force 60V weed eater. It works just fine. However, due to the large size of my yard I needed to buy an extra battery. I discovered the cost of the battery alone is more than the entire weed eater that came with the battery! I was born at night but not last night.

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Diversity of Products or Services
2.3 (21 reviews)
2.4 (20 reviews)
Reviewer's quote

...None do warranty work on Remington products. What good is the warranty? Remington offered to sell me another at half price, why would I want another one that I can't get service for? Should have gotten a Stihl or Echo in the first place. ..

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...We have to make these companies accountable for the poor quality of their products. Don't mind my typing as it is late and I have Parkinson's disease and I am very tired Thanks for your time Don..

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Remington Power Tools and Toro Pros and Cons

Pros
  • Motor and design
  • Great product
  • Work for a while
  • Products overall
  • Mowes good when running
  • Product
Cons
  • Tech support
  • Service and warranty dept and affiliates
  • Not reliable
  • Read my complaint
  • Customer service
  • Not my problem attitude

Remington Power Tools and Toro Most Positive Reviews

Top rated reviews
5

I spoke to a customer service rep and she advised me of the steps I needed to get issue resolved. Very professionsl,...

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3.6

I have owned the mower since new in 2008, in that time I have replaced the transmission assembly three times. The...

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5

She told me a step a step I skipped during Assembly

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3.6

the compartment that houses the air filter is cheep, it was broke during shipping. you need to redesign this piece. it...

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Remington Power Tools and Toro Most Critical Reviews

Lowest rated reviews
1

The mower worked great - - had it for one season. This year the battery #725-05089 swelled and did not fit into the...

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1

I was using my TORO 51592 blower when it started to catch on fire and possibly electrocute me. I called the company and...

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1

I bought this in September of 2014 when they went on sale. I hadn't used it until this spring. The first 4 times I used...

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1

The 2nd year(2014), Toro did not start. I took it to Toro authorized repairman. engine was bad. They would not cover war...

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Remington Power Tools and Toro Latest Reviews

Recent published reviews
1.3

Model No. 41AZ09PG83
Serial No. 1A030U20418
Warranty registered 2/11/2020
Due to weather, I waited about two months to use...

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2

I purchased a Toro Flex-force 60V weed eater. It works just fine. However, due to the large size of my yard I needed to...

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1.4

On my first use of the saw it started smoking and stopped, not worked since. I could not find a Remington service locati...

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No votes

I purchased a weed eater several months ago and it broke I don't have any information or the receipt what do I do

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Remington Power Tools and Toro Products and Services

Most reviewed product and services
  • Remington Power Tools Chainsaw (9 reviews)
  • Remington Power Tools String Trimmer (7 reviews)
  • Remington Power Tools Lawn Mower (7 reviews)
  • Toro Lawn Mower (18 reviews)
  • Toro Leaf Blower (4 reviews)
  • Toro String Trimmer (4 reviews)