PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Reliable Remodelers and Romanoff Renovations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Reliable Remodelers
Romanoff Renovations

Reliable Remodelers and Romanoff Renovations Overview

Total reviews
18
37
Company responses
0
0
Issues resolved
0
0

Romanoff Renovations was first mentioned on PissedConsumer on Sep 22, 2015 and since then this brand received 37 reviews. It is 19 reviews more than Reliable Remodelers received since Oct 22, 2008.

Reliable Remodelers and Romanoff Renovations Consumer Ratings

Rank
116 out of 2991 in Construction and Repair category
352 out of 2991 in Construction and Repair category
Turnaround Time
94 in category
210 in category
Customer service
104 in category
245 in category
Reliability
96 in category
201 in category

According to consumer ratings and reviews, Reliable Remodelers ranks 236 points higher in the Construction and Repair category than Romanoff Renovations. People gave Reliable Remodelers 2.6 stars for Turnaround Time criterion in Construction and Repair category and it is 384 points higher than the worst rated brand in this category. At the same time, Romanoff Renovations was rated 1.4 stars for Turnaround Time criterion in this category and it is 268 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Reliable Remodelers has a higher rating than Romanoff Renovations. Regarding Reliability criterion, consumers gave Reliable Remodelers 2.6 stars and it is 80% greater than other in category. Romanoff Renovations however was rated 1.3 stars and it is 58% greater than other in category.

Reliable Remodelers and Romanoff Renovations Rating Details

Turnaround Time
2.6 (10 reviews)
1.4 (20 reviews)
Reviewer's quote

After the allotted time and several calls I finally was able to speak with a rep who explained about a slow down or problem at the manufacturer. I was then assured within 2 weeks they would be installed. Now it's been several months and after numerous calls going unanswered and the calls that were...

PissedConsumer967221

Was told it would take two days to install and it took three. The closet door floor guide was not reinstalled. Called but could not get anyone to come out and fix problem. Had to buy parts and fix myself.

PissedConsumer1139802
Customer service
2.8 (10 reviews)
1.2 (20 reviews)
Reviewer's quote

...Customer service was top notch and the work was done professionally and timely. Price was affordable for the amount of work I had done. Very pleased with the work and the company...

PissedConsumer906497

...and through! From the pansy installer who refused to come install after 2 previous rescheduled, all due to it being cold outside, to the pathetic excuse for customer service agents on the calls who can't answer any question or provide any solutions, to the Manager who never calls back when requested, to the regional Manager who...

Travis H
Reliability
2.6 (10 reviews)
1.3 (20 reviews)
Reviewer's quote

Goofy sold me and I loved it

PissedConsumer1181326

We purchased flooring from Home Depot. Romanoff, their installers, wanted to change our appointment the day before because they didn’t have anyone and we reluctantly agreed. I called the day of install as we still didn’t know who was coming, I was sent a confirmation email with the workers name and...

Erika B

Reliable Remodelers and Romanoff Renovations Pros and Cons

Pros
No votes
  • That i have ajob
  • Paid time off
Cons
No votes
  • That they dont pay us what we are worth
  • Only have a few managers who know anything about flooring
  • Customer service

Reliable Remodelers and Romanoff Renovations Most Positive Reviews

Top rated reviews
5

Had my kitchen and bathroom done. Customer service was top notch and the work was done professionally and timely. Price...

4.4

Was told it would take two days to install and it took three. The closet door floor guide was not reinstalled. Called...

Reliable Remodelers and Romanoff Renovations Most Critical Reviews

Lowest rated reviews
1

We contracted with John (Louis and/or Robert) Malanka and Reliable Remodelers to perform a very large job. They started...

1

This company has the worst customer service. They will not return calls. There work is subpar too. They were...

Reliable Remodelers and Romanoff Renovations Latest Reviews

Recent published reviews
5

Goofy sold me and I loved it

Read all 18 reviews
1

The company is poison from the top down. The corporate management is clueless. They pay the employees poorly. Raises...

Read all 37 reviews

Reliable Remodelers and Romanoff Renovations Products and Services

Most reviewed product and services
  • Reliable Remodelers Remodeling (3 reviews)
  • Reliable Remodelers Customer Care (2 reviews)
  • Reliable Remodelers Bathroom Remodeling (2 reviews)
  • Romanoff Renovations Flooring Installation (9 reviews)
  • Romanoff Renovations Carpet Installation (9 reviews)
  • Romanoff Renovations Customer Care (3 reviews)