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RelayRides

Rentals
  • 1 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Website
Discounts and Special Offers
Customer service
Diversity of Products or Services
Location
  • Website ease of use 2
  • Dealing with renters 1
  • Excellent customer service 1
  • Website dashboard 1
  • dealing with owners 1

Customers don't like

  • Customer service9
  • Some of the terms and conditions5
  • Unprofessional and accusotory5
  • And not not helping renter deal with dishonest car owners4
  • Communication4
Delete
  • 0 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $41.5K CLAIMED LOSSES
  • $489 AVERAGE LOSS
1.7
Website
Discounts and Special Offers
Customer service
Diversity of Products or Services
Location
  • Anything positive was overshadowed by negatives 3
  • Car selection 3
  • Good car 3
  • Price 3
  • Vehicle 3

Customers don't like

  • Customer service13
  • Horrible customer service7
  • Poor customer service5
  • Unfair billing5
  • Poor costumer services4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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