PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wells Fargo and Regions Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wells Fargo
Regions Bank

Wells Fargo and Regions Bank Overview

Total reviews
1574
364
Company responses
0
0
Issues resolved
0
0

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1574 reviews. It is 1210 reviews more than Regions Bank received since Sep 12, 2007.

Wells Fargo and Regions Bank Consumer Ratings

Rank
85 out of 920 in Banks category
84 out of 920 in Banks category
Customer service
92 in category
72 in category
Product or Service Quality
58 in category
76 in category
Website
67 in category
81 in category

According to consumer ratings and reviews, Regions Bank ranks 1 points higher in the Banks category than Wells Fargo. People gave Wells Fargo 1.3 stars for Customer service criterion in Banks category and it is 119 points higher than the worst rated brand in this category. At the same time, Regions Bank was rated 1.4 stars for Customer service criterion in this category and it is 139 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Wells Fargo has a higher rating than Regions Bank. Regarding Website criterion, consumers gave Wells Fargo 1.9 stars and it is 68% greater than other in category. Regions Bank however was rated 1.7 stars and it is 62% greater than other in category.

Wells Fargo and Regions Bank Rating Details

Customer service
1.3 (371 reviews)
1.4 (127 reviews)
Reviewer's quote

...com – your company’s #1 value = •Doing what’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime...

Casey B

...I called the customer service line and managed get two out of 4 waived. I also told the representative or banker I didn’t sign up for that. Then after the call I realized I should not been anything because opted out of that option...

Sullivan
Product or Service Quality
1.4 (316 reviews)
1.3 (97 reviews)
Reviewer's quote

The Wells Fargo Bank on 174th takes 45 minutes to an hour to make a deposit when there's two people ahead of you horrible service horrible plac recommend bank somewhere else..

PissedConsumer1640445

...When I called the customer service all he told me was go to the branch. When I went to the branch, they told me to call the customer service number. Turns out they need a copy of my lease that I took to them when I first opened the account...

Demarcus C
Website
1.9 (307 reviews)
1.7 (91 reviews)
Reviewer's quote

...Had to call the phone number to get help off there website. Just to find out they deleted my password. They claimed it was because of a software update...

PissedConsumer1445000

Customer for years: "every time" I call it takes 25+ min. to speak to some one. Their prompts are not specific enough and they will not let you just hit (0) for customer service at any time like most companies. If you go on line and look up specific dept phone numbers you will get "thank you for...

PissedConsumer1707164

Wells Fargo and Regions Bank Pros and Cons

Pros
  • Who did try to make me fell better
  • Nightmare
  • Wells fargo stole my home with no missed paymants and proof
  • Local branch staff
  • Initial contact
  • Reps were polite for the most part
Cons
  • Customer service
  • Incompetant
  • Rude representatives
  • Awful customer service
  • Rude abrupt customer service
  • No like at all

Wells Fargo and Regions Bank Most Positive Reviews

Top rated reviews
5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

5

I spoke with one representative by the name of Shameka and she couldn't do anything for me and so then I called back...

Wells Fargo and Regions Bank Most Critical Reviews

Lowest rated reviews
1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

1

With deposits of over a million dollars in the last two years with the bank and my credit good could not even get a...

Wells Fargo and Regions Bank Latest Reviews

Recent published reviews
1.2

In December I was Told the Safe Deposit Guy Went to Lunch and he had the Keys??? WRONG And Scary as a Customer--You...

Read all 1574 reviews

I don't know why my account keep saying pinned why I pay the balance Keep have the say problem ever time I use the app...

Read all 364 reviews

Wells Fargo and Regions Bank Products and Services

Most reviewed product and services
  • Wells Fargo Account (233 reviews)
  • Wells Fargo Loan (203 reviews)
  • Wells Fargo Mortgage (197 reviews)
  • Regions Bank Account (81 reviews)
  • Regions Bank Checking Account (52 reviews)
  • Regions Bank Banking Service (33 reviews)