PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Regions Bank and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Regions Bank
Wells Fargo

Regions Bank and Wells Fargo Overview

Total reviews
362
1574
Company responses
0
0
Issues resolved
0
0

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1574 reviews. It is 1212 reviews more than Regions Bank received since Sep 12, 2007.

Regions Bank and Wells Fargo Consumer Ratings

Rank
84 out of 921 in Banks category
85 out of 921 in Banks category
Customer service
72 in category
94 in category
Staff
60 in category
93 in category
Product or Service Quality
79 in category
59 in category

According to consumer ratings and reviews, Regions Bank ranks 1 points higher in the Banks category than Wells Fargo. People gave Regions Bank 1.4 stars for Customer service criterion in Banks category and it is 142 points higher than the worst rated brand in this category. At the same time, Wells Fargo was rated 1.3 stars for Customer service criterion in this category and it is 120 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Regions Bank has a higher rating than Wells Fargo. Regarding Product or Service Quality criterion, consumers gave Regions Bank 1.3 stars and it is 63% greater than other in category. Wells Fargo however was rated 1.4 stars and it is 72% greater than other in category.

Regions Bank and Wells Fargo Rating Details

Customer service
1.4 (127 reviews)
1.3 (371 reviews)
Reviewer's quote

...I called the customer service line and managed get two out of 4 waived. I also told the representative or banker I didn’t sign up for that. Then after the call I realized I should not been anything because opted out of that option...

Sullivan

...com – your company’s #1 value = •Doing what’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime...

Casey B
Staff
1.6 (100 reviews)
1.4 (299 reviews)
Reviewer's quote

...At least if there is no longer any local customer service then staff your call centers to take the call volume. I am so angry I want to throw a rock through their plate glass window downtown..

Beth J

...We tolerate their problems with technology and turnover of staff with a patient attitude as we understand not everything in life can be perfect and instantaneous. We had a VP of Wells Fargo as a client in our business. I don't believe that she even realized that we were a customer of Wells Fargo...

PissedConsumer1186752
Product or Service Quality
1.3 (97 reviews)
1.4 (316 reviews)
Reviewer's quote

...When I called the customer service all he told me was go to the branch. When I went to the branch, they told me to call the customer service number. Turns out they need a copy of my lease that I took to them when I first opened the account...

Demarcus C

The Wells Fargo Bank on 174th takes 45 minutes to an hour to make a deposit when there's two people ahead of you horrible service horrible plac recommend bank somewhere else..

PissedConsumer1640445

Regions Bank and Wells Fargo Pros and Cons

Pros
  • Local branch staff
  • Initial contact
  • Reps were polite for the most part
  • Who did try to make me fell better
  • Nightmare
  • Wells fargo stole my home with no missed paymants and proof
Cons
  • Awful customer service
  • Rude abrupt customer service
  • No like at all
  • Customer service
  • Incompetant
  • Rude representatives

Regions Bank and Wells Fargo Most Positive Reviews

Top rated reviews
5

I spoke with one representative by the name of Shameka and she couldn't do anything for me and so then I called back...

5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

Regions Bank and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

With deposits of over a million dollars in the last two years with the bank and my credit good could not even get a...

1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

Regions Bank and Wells Fargo Latest Reviews

Recent published reviews

I'm a senior and had my life savings account with $20,000 CLOSED because I didn't verify my address and hadn't used it...

Read all 362 reviews
1.2

In December I was Told the Safe Deposit Guy Went to Lunch and he had the Keys??? WRONG And Scary as a Customer--You...

Read all 1574 reviews

Regions Bank and Wells Fargo Products and Services

Most reviewed product and services
  • Regions Bank Account (81 reviews)
  • Regions Bank Checking Account (52 reviews)
  • Regions Bank Banking Service (33 reviews)
  • Wells Fargo Account (233 reviews)
  • Wells Fargo Loan (203 reviews)
  • Wells Fargo Mortgage (197 reviews)