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Delete
  • 0 ISSUES RESOLVED
  • 286 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Initial contact 2
  • Reps were polite for the most part 1
  • Local branch staff 1
  • Design of their lobby 1
  • Branch staff in the boynton beach location 1

Customers don't like

  • Awful customer service21
  • Rude abrupt customer service5
  • Lack of communication4
  • Wait time and poor customer service3
  • Overdraft fees3
Delete
  • 2 ISSUES RESOLVED
  • 216 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.3
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Payment plan 3
  • No interest payment plan 3
  • Noihing 2
  • Ease of use 2
  • Ease of credit 2

Customers don't like

  • Unethical5
  • Poor customer service4
  • Lack of respect for the customer4
  • Agent unable to correct a problem4
  • Untruthful3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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