PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wells Fargo Dealer Services and Regional Acceptance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wells Fargo Dealer Services
Regional Acceptance

Wells Fargo Dealer Services and Regional Acceptance Overview

Total reviews 452 398
Company responses 0 0
Issues resolved 3 1

Wells Fargo Dealer Services and Regional Acceptance Consumer Ratings

Rank
349 out of 1897 in Financial Services category
248 out of 1897 in Financial Services category
Customer service
227 in category
No votes
Website
257 in category
No votes
Product or Service Quality
190 in category
No votes
Interest Rate
114 in category
No votes

Wells Fargo Dealer Services and Regional Acceptance Rating Details

Customer service
1.3 (161 reviews)
No votes
Reviewer's quote

Their customer service sounds great like they are actually trying to help but they aren't. they lie to your face when they say they did something. I called and requested a copy of my title be faxed to me never got it and was told it was faxed...

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I can never get anybody on the phone when I call customer service..

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Website
1.6 (136 reviews)
No votes
Reviewer's quote

So when I paid it off via bank wire transfer I was told I WOULD HAVE MY TITLE WITHIN 7 TO 10 DAYS AND IT STATES THIS AS WELL ON THEIR WEBSITE. I am still waiting after 23 days and even more lies as to my title. I just lost a sale on the truck and was forced to return a deposit thanks to Wells Fargo...

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I have also written several e-messages through the website account and do not receive any kind of response. This company's business practices are very unprofessional at best and at times there appears to be unethical practices and an exorbitant amount of interest. Once I can refinance through...

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Product or Service Quality
1.4 (134 reviews)
No votes
Reviewer's quote

Try to connect dealer service for car payment . Could not be able to sign in . Wells fargo gave out wrong ID username back longtime ago and have nothing to do with user ID for dealer services...

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They have terrible customer service online t!!..

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Interest Rate
1.7 (130 reviews)
No votes
Reviewer's quote

...yes they got me good with a high interest rate. I have called and spoke to a represtative to get my payment date moved. I explained that only get paid on the 1st...

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Customer service reps are rude and overall company doesn't look in the best interest of there customers. I was looking to remove wife from co buyer which is legal and they stated they won't. They've informed me I could just surrender vehicle and they'll resell...

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Wells Fargo Dealer Services and Regional Acceptance Pros and Cons

Pros
  • Phone representatives
  • Was never happy but need the vehicle
  • Repo
  • Easy online payment process
  • It has always been good
  • Start off being easy to talk to
Cons
  • Customer service
  • Incompetent staff
  • Poor management of account
  • Customer service
  • Payoff amount
  • Very rude and impolite customer service

Wells Fargo Dealer Services and Regional Acceptance Most Positive Reviews

Top rated reviews
5

Have had a great experience with Wells Fargo....purchased a suv through them about 2 years ago...Have always been very...

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5

After a catostrophic emergency stiuation. Causing enormus medical bills. Death in the family. Regional always were very...

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5

hi my name is the dwonn brown I was away on the road and really found out that my girl Marshay West late on her...

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5

Please call me 773 641****my payment sent was 285.00

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Wells Fargo Dealer Services and Regional Acceptance Most Critical Reviews

Lowest rated reviews
1

I sold my vehicle five days ago. The buyer paid cash which I deposited in my Wells Fargo checking account. When I tried...

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1

so I had a car loan with acceptance car was totaled insurance paid off the car gap insurance covered $2000 left no...

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1

I was making on time payments for 3 years. I do all my banking online and when 1 payment I made in March was returned...

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1

While most of the time they were great they, took my entire pay check for a car payment when I called they hung up on...

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Wells Fargo Dealer Services and Regional Acceptance Latest Reviews

Recent published reviews
No votes

hi i had an account with you guys and im trying to get a loan but its saying that i was late 6 times in ayear for my...

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No votes

Worst freaking bank yall receive my cheque to mail out not one claims person answering I cant even get my car from the...

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No votes

10/15/2020
Wells Fargo Dealer Services
Re: Account number: 771030****
Dear Wells Fargo Dealer Services,
Thank you for taking...

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1

I got a call from car dealer, I had been approved for a car. "Kar Mart Burlington. So I wait for the husband to finish...

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Wells Fargo Dealer Services and Regional Acceptance Products and Services

Most reviewed product and services
  • Wells Fargo Dealer Services Auto Loan (76 reviews)
  • Wells Fargo Dealer Services Loan (12 reviews)
  • Wells Fargo Dealer Services Loan Refinance (3 reviews)
  • Regional Acceptance Loan (99 reviews)
  • Regional Acceptance Auto Loan (47 reviews)
  • Regional Acceptance Auto Claim (4 reviews)