PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wells Fargo Dealer Services and Regional Acceptance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wells Fargo Dealer Services
Regional Acceptance

Wells Fargo Dealer Services and Regional Acceptance Overview

Total reviews 453 403
Company responses 0 0
Issues resolved 3 1

Wells Fargo Dealer Services and Regional Acceptance Consumer Ratings

Rank
368 out of 1936 in Financial Services category
259 out of 1936 in Financial Services category
Customer service
266 in category
187 in category
Website
292 in category
266 in category
Product or Service Quality
219 in category
186 in category
Interest Rate
128 in category
148 in category

Wells Fargo Dealer Services and Regional Acceptance Rating Details

Customer service
1.3 (161 reviews)
1.5 (102 reviews)
Reviewer's quote

Their customer service sounds great like they are actually trying to help but they aren't. they lie to your face when they say they did something. I called and requested a copy of my title be faxed to me never got it and was told it was faxed...

Read full review

I can never get anybody on the phone when I call customer service..

Read full review
Website
1.6 (136 reviews)
1.7 (90 reviews)
Reviewer's quote

So when I paid it off via bank wire transfer I was told I WOULD HAVE MY TITLE WITHIN 7 TO 10 DAYS AND IT STATES THIS AS WELL ON THEIR WEBSITE. I am still waiting after 23 days and even more lies as to my title. I just lost a sale on the truck and was forced to return a deposit thanks to Wells Fargo...

Read full review

I have also written several e-messages through the website account and do not receive any kind of response. This company's business practices are very unprofessional at best and at times there appears to be unethical practices and an exorbitant amount of interest. Once I can refinance through...

Read full review
Product or Service Quality
1.4 (134 reviews)
1.6 (89 reviews)
Reviewer's quote

Try to connect dealer service for car payment . Could not be able to sign in . Wells fargo gave out wrong ID username back longtime ago and have nothing to do with user ID for dealer services...

Read full review

They have terrible customer service online t!!..

Read full review
Interest Rate
1.7 (130 reviews)
1.6 (90 reviews)
Reviewer's quote

...yes they got me good with a high interest rate. I have called and spoke to a represtative to get my payment date moved. I explained that only get paid on the 1st...

Read full review

Customer service reps are rude and overall company doesn't look in the best interest of there customers. I was looking to remove wife from co buyer which is legal and they stated they won't. They've informed me I could just surrender vehicle and they'll resell...

Read full review

Wells Fargo Dealer Services and Regional Acceptance Pros and Cons

Pros
  • Phone representatives
  • Was never happy but need the vehicle
  • Repo
  • Easy online payment process
  • Start off being easy to talk to
  • It has always been good
Cons
  • Customer service
  • Incompetent staff
  • Poor management of account
  • Customer service
  • Payoff amount
  • Car loan

Wells Fargo Dealer Services and Regional Acceptance Most Positive Reviews

Top rated reviews
5

Have had a great experience with Wells Fargo....purchased a suv through them about 2 years ago...Have always been very...

Read full review
5

After a catostrophic emergency stiuation. Causing enormus medical bills. Death in the family. Regional always were very...

Read full review
5

hi my name is the dwonn brown I was away on the road and really found out that my girl Marshay West late on her...

Read full review
5

Please call me 773 641****my payment sent was 285.00

Read full review

Wells Fargo Dealer Services and Regional Acceptance Most Critical Reviews

Lowest rated reviews
1

I sold my vehicle five days ago. The buyer paid cash which I deposited in my Wells Fargo checking account. When I tried...

Read full review
1

so I had a car loan with acceptance car was totaled insurance paid off the car gap insurance covered $2000 left no...

Read full review
1

I was making on time payments for 3 years. I do all my banking online and when 1 payment I made in March was returned...

Read full review
1

While most of the time they were great they, took my entire pay check for a car payment when I called they hung up on...

Read full review

Wells Fargo Dealer Services and Regional Acceptance Latest Reviews

Recent published reviews
No votes

I paid off my Chevy equinox in 2016 and my title for my car is lost so I need a lean release so I can issue a...

Read full review
3

Need gap insurance information to settle my claim an pay off vehicle

Read full review
No votes

hi i had an account with you guys and im trying to get a loan but its saying that i was late 6 times in ayear for my...

Read full review
No votes

Need payoff amount and last payment date

Read full review

Wells Fargo Dealer Services and Regional Acceptance Products and Services

Most reviewed product and services
  • Wells Fargo Dealer Services Auto Loan (76 reviews)
  • Wells Fargo Dealer Services Loan (12 reviews)
  • Wells Fargo Dealer Services Auto Insurance (3 reviews)
  • Regional Acceptance Loan (100 reviews)
  • Regional Acceptance Auto Loan (47 reviews)
  • Regional Acceptance Claim (4 reviews)