PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Regional Acceptance and Wells Fargo Dealer Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Regional Acceptance
Wells Fargo Dealer Services

Regional Acceptance and Wells Fargo Dealer Services Overview

Total reviews
423
449
Company responses
0
0
Issues resolved
1
3

Wells Fargo Dealer Services was first mentioned on PissedConsumer on Nov 4, 2010 and since then this brand received 449 reviews. It is 26 reviews more than Regional Acceptance received since Aug 29, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Wells Fargo Dealer Services customer support team than with Regional Acceptance customer service.

Regional Acceptance and Wells Fargo Dealer Services Consumer Ratings

Rank
192 out of 2342 in Financial Services category
302 out of 2342 in Financial Services category
Customer service
137 in category
224 in category
Website
217 in category
248 in category
Product or Service Quality
139 in category
182 in category

According to consumer ratings and reviews, Regional Acceptance ranks 110 points higher in the Financial Services category than Wells Fargo Dealer Services. People gave Regional Acceptance 1.7 stars for Customer service criterion in Financial Services category and it is 529 points higher than the worst rated brand in this category. At the same time, Wells Fargo Dealer Services was rated 1.3 stars for Customer service criterion in this category and it is 442 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Regional Acceptance has a higher rating than Wells Fargo Dealer Services. Regarding Product or Service Quality criterion, consumers gave Regional Acceptance 1.7 stars and it is 79% greater than other in category. Wells Fargo Dealer Services however was rated 1.5 stars and it is 73% greater than other in category.

Regional Acceptance and Wells Fargo Dealer Services Rating Details

Customer service
1.7 (103 reviews)
1.3 (157 reviews)
Reviewer's quote

Customer service reps are rude and overall company doesn't look in the best interest of there customers. I was looking to remove wife from co buyer which is legal and they stated they won't. They've informed me I could just surrender vehicle and they'll resell...

Jesus H

This company has the worst customer service. My car was totalled in a hail storm. Insurance sent a check 10 days ago to them with a 10 day payoff...

Tiffany J
Website
1.8 (88 reviews)
1.6 (133 reviews)
Reviewer's quote

I have also written several e-messages through the website account and do not receive any kind of response. This company's business practices are very unprofessional at best and at times there appears to be unethical practices and an exorbitant amount of interest. Once I can refinance through...

PissedConsumer693801

So when I paid it off via bank wire transfer I was told I WOULD HAVE MY TITLE WITHIN 7 TO 10 DAYS AND IT STATES THIS AS WELL ON THEIR WEBSITE. I am still waiting after 23 days and even more lies as to my title. I just lost a sale on the truck and was forced to return a deposit thanks to Wells Fargo...

Fred J
Product or Service Quality
1.7 (86 reviews)
1.5 (131 reviews)
Reviewer's quote

My messages to Regional were responded to by several different custoner service reps, all of whom either ignored or did not read my note, as every response told me to call their corp number. I even reached out via LinkedIn the CEO of this company, hoping to have some support offered given my...

Keefe

...*** service after. Can’t reinstate until “system updates”. Big bank doesn’t have ability to have a relationship..

PissedConsumer1664796

Regional Acceptance and Wells Fargo Dealer Services Pros and Cons

Pros
  • Easy online payment process
  • Start off being easy to talk to
  • It has always been good
  • Phone representatives
  • Was never happy but need the vehicle
  • Repo
Cons
  • Customer service
  • Payoff amount
  • Car loan
  • Customer service
  • Poor management of account
  • Incompetent staff

Regional Acceptance and Wells Fargo Dealer Services Most Positive Reviews

Top rated reviews
5

After a catostrophic emergency stiuation. Causing enormus medical bills. Death in the family. Regional always were very...

5

Have had a great experience with Wells Fargo....purchased a suv through them about 2 years ago...Have always been very...

Regional Acceptance and Wells Fargo Dealer Services Most Critical Reviews

Lowest rated reviews
1

so I had a car loan with acceptance car was totaled insurance paid off the car gap insurance covered $2000 left no...

1

I sold my vehicle five days ago. The buyer paid cash which I deposited in my Wells Fargo checking account. When I tried...

Regional Acceptance and Wells Fargo Dealer Services Latest Reviews

Recent published reviews

I'm a cosigner with my husband and now we are not together anymore and he has the truck and it's late for payment and...

Read all 423 reviews
1

Became widow and couldn't get VA to issue renewal of car because title was he and I not he and/or I. After over a month...

Read all 449 reviews

Regional Acceptance and Wells Fargo Dealer Services Products and Services

Most reviewed product and services
  • Regional Acceptance Loan (100 reviews)
  • Regional Acceptance Auto Loan (48 reviews)
  • Regional Acceptance Customer Care (41 reviews)
  • Wells Fargo Dealer Services Auto Loan (72 reviews)
  • Wells Fargo Dealer Services Customer Care (61 reviews)
  • Wells Fargo Dealer Services Loan (13 reviews)