PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Regional Acceptance and Wells Fargo Dealer Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Regional Acceptance
Wells Fargo Dealer Services

Regional Acceptance and Wells Fargo Dealer Services Overview

Total reviews 482 470
Company responses 0 0
Issues resolved 1 2

Regional Acceptance and Wells Fargo Dealer Services Consumer Ratings

Rank
547 out of 3886 in Financial Services category
663 out of 3886 in Financial Services category
Customer service
404 in category
573 in category
Interest Rate
423 in category
370 in category
Product or Service Quality
426 in category
499 in category
Website
483 in category
527 in category

Regional Acceptance and Wells Fargo Dealer Services Rating Details

Customer service
1.6
(126 reviews)
1.3
(164 reviews)
Reviewer's quote

...No answer I call customer service and got screamed at. All I asked is if she could look at the account to see if the payment came through since I can't get ahold of anyone. She said that she can't and won't help me cause I won't listen to her...

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Their customer service sounds great like they are actually trying to help but they aren't. they lie to your face when they say they did something. I called and requested a copy of my title be faxed to me never got it and was told it was faxed...

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Interest Rate
1.5
(123 reviews)
1.7
(133 reviews)
Reviewer's quote

...The interest rate was for 17. 95% for 72 months. I've paid 30k on this vehicle and they state i still owe 3k on the vehicle...

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...yes they got me good with a high interest rate. I have called and spoke to a represtative to get my payment date moved. I explained that only get paid on the 1st...

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Product or Service Quality
1.6
(114 reviews)
1.5
(135 reviews)
Reviewer's quote

Talk with someone she transfer me to another line that person hang up without even saying hello call back got a voice answering service telling me to call back at a later time..

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Try to connect dealer service for car payment . Could not be able to sign in . Wells fargo gave out wrong ID username back longtime ago and have nothing to do with user ID for dealer services...

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Website
1.7
(114 reviews)
1.6
(137 reviews)
Reviewer's quote

I have also written several e-messages through the website account and do not receive any kind of response. This company's business practices are very unprofessional at best and at times there appears to be unethical practices and an exorbitant amount of interest. Once I can refinance through...

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So when I paid it off via bank wire transfer I was told I WOULD HAVE MY TITLE WITHIN 7 TO 10 DAYS AND IT STATES THIS AS WELL ON THEIR WEBSITE. I am still waiting after 23 days and even more lies as to my title. I just lost a sale on the truck and was forced to return a deposit thanks to Wells Fargo...

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Regional Acceptance and Wells Fargo Dealer Services Pros and Cons

Pros
  • Easy online payment process
  • Start off being easy to talk to
  • No pros
  • Phone representatives
  • Ease of financing
  • Was never happy but need the vehicle
Cons
  • Customer service
  • Payoff amount
  • Car loan
  • Customer service
  • Incompetent staff
  • Poor management of account

Regional Acceptance and Wells Fargo Dealer Services Most Positive Reviews

Top rated reviews
5

Please call me 773 641****my payment sent was 285.00

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5

hi my name is the dwonn brown I was away on the road and really found out that my girl Marshay West late on her...

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5

My question was answered and well explained. Regional acceptance is reliable and always ready to help.

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5

Have had a great experience with Wells Fargo....purchased a suv through them about 2 years ago...Have always been very...

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Regional Acceptance and Wells Fargo Dealer Services Most Critical Reviews

Lowest rated reviews
1

In December I made a duplicate payment and requested a refund of one payment. They refunded one payment and now say I...

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1

I went to a Wells Fargo branch to pay off a car loan. The branch told me I cant pay it off with out the payoff...

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1

I am still dealing with this company, they are garnishing my checks. My payments was $450.00 a month, I couldn't not...

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1

I was making on time payments for 3 years. I do all my banking online and when 1 payment I made in March was returned...

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Regional Acceptance and Wells Fargo Dealer Services Latest Reviews

Recent published reviews
No votes

welcome take this *** and get *** waiting for mestay away
I purchased the car for $5,000 I put $2,000 down that left for...

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1.1

I'm still showing an outstanding debt owed to Wells Fargo dealer services that I paid off in 2021, , I have the Title...

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No votes

I'm VERY irritated with the process of trying to cancel a duplicate payment. I made a accidental duplicate payment via...

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No votes

I got an auto loan with Wells Fargo on Easley SC. For a 2018 Nissan Rogue. I purchased the car last January 2021. My cou...

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