PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Regional Acceptance and Wells Fargo Dealer Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Regional Acceptance
Wells Fargo Dealer Services

Regional Acceptance and Wells Fargo Dealer Services Overview

Total reviews 401 453
Company responses 0 0
Issues resolved 1 3

Regional Acceptance and Wells Fargo Dealer Services Consumer Ratings

Rank
252 out of 1921 in Financial Services category
356 out of 1921 in Financial Services category
Customer service
182 in category
262 in category
Interest Rate
144 in category
126 in category
Website
256 in category
281 in category
Product or Service Quality
179 in category
210 in category

Regional Acceptance and Wells Fargo Dealer Services Rating Details

Customer service
1.5 (102 reviews)
1.3 (161 reviews)
Reviewer's quote

I can never get anybody on the phone when I call customer service..

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Their customer service sounds great like they are actually trying to help but they aren't. they lie to your face when they say they did something. I called and requested a copy of my title be faxed to me never got it and was told it was faxed...

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Interest Rate
1.6 (90 reviews)
1.7 (130 reviews)
Reviewer's quote

Customer service reps are rude and overall company doesn't look in the best interest of there customers. I was looking to remove wife from co buyer which is legal and they stated they won't. They've informed me I could just surrender vehicle and they'll resell...

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...yes they got me good with a high interest rate. I have called and spoke to a represtative to get my payment date moved. I explained that only get paid on the 1st...

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Website
1.7 (89 reviews)
1.6 (136 reviews)
Reviewer's quote

I have also written several e-messages through the website account and do not receive any kind of response. This company's business practices are very unprofessional at best and at times there appears to be unethical practices and an exorbitant amount of interest. Once I can refinance through...

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So when I paid it off via bank wire transfer I was told I WOULD HAVE MY TITLE WITHIN 7 TO 10 DAYS AND IT STATES THIS AS WELL ON THEIR WEBSITE. I am still waiting after 23 days and even more lies as to my title. I just lost a sale on the truck and was forced to return a deposit thanks to Wells Fargo...

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Product or Service Quality
1.6 (88 reviews)
1.4 (134 reviews)
Reviewer's quote

They have terrible customer service online t!!..

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Try to connect dealer service for car payment . Could not be able to sign in . Wells fargo gave out wrong ID username back longtime ago and have nothing to do with user ID for dealer services...

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Regional Acceptance and Wells Fargo Dealer Services Pros and Cons

Pros
  • Easy online payment process
  • Start off being easy to talk to
  • It has always been good
  • Phone representatives
  • Was never happy but need the vehicle
  • Repo
Cons
  • Customer service
  • Payoff amount
  • Car loan
  • Customer service
  • Incompetent staff
  • Poor management of account

Regional Acceptance and Wells Fargo Dealer Services Most Positive Reviews

Top rated reviews
5

After a catostrophic emergency stiuation. Causing enormus medical bills. Death in the family. Regional always were very...

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5

Have had a great experience with Wells Fargo....purchased a suv through them about 2 years ago...Have always been very...

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5

Please call me 773 641****my payment sent was 285.00

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5

hi my name is the dwonn brown I was away on the road and really found out that my girl Marshay West late on her...

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Regional Acceptance and Wells Fargo Dealer Services Most Critical Reviews

Lowest rated reviews
1

so I had a car loan with acceptance car was totaled insurance paid off the car gap insurance covered $2000 left no...

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1

I sold my vehicle five days ago. The buyer paid cash which I deposited in my Wells Fargo checking account. When I tried...

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1

While most of the time they were great they, took my entire pay check for a car payment when I called they hung up on...

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1

I was making on time payments for 3 years. I do all my banking online and when 1 payment I made in March was returned...

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Regional Acceptance and Wells Fargo Dealer Services Latest Reviews

Recent published reviews
No votes

I need to speak to a customer representative

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No votes

I paid off my Chevy equinox in 2016 and my title for my car is lost so I need a lean release so I can issue a...

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1

They show no compassion during this tough time young land who works there she told me to skip paying my light bill to...

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No votes

hi i had an account with you guys and im trying to get a loan but its saying that i was late 6 times in ayear for my...

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Regional Acceptance and Wells Fargo Dealer Services Products and Services

Most reviewed product and services
  • Regional Acceptance Loan (99 reviews)
  • Regional Acceptance Auto Loan (47 reviews)
  • Regional Acceptance Claim (4 reviews)
  • Wells Fargo Dealer Services Auto Loan (76 reviews)
  • Wells Fargo Dealer Services Loan (12 reviews)
  • Wells Fargo Dealer Services Auto Insurance (3 reviews)