PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Regional Acceptance and Wells Fargo Dealer Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Regional Acceptance
Wells Fargo Dealer Services

Regional Acceptance and Wells Fargo Dealer Services Overview

Total reviews
413
446
Company responses
0
0
Issues resolved
1
3

Wells Fargo Dealer Services was first mentioned on PissedConsumer on Nov 4, 2010 and since then this brand received 446 reviews. It is 33 reviews more than Regional Acceptance received since Aug 29, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Wells Fargo Dealer Services customer support team than with Regional Acceptance customer service.

Regional Acceptance and Wells Fargo Dealer Services Consumer Ratings

Rank
187 out of 2597 in Financial Services category
300 out of 2597 in Financial Services category
Customer service
137 in category
232 in category
Website
217 in category
246 in category
Interest Rate
114 in category
99 in category

According to consumer ratings and reviews, Regional Acceptance ranks 113 points higher in the Financial Services category than Wells Fargo Dealer Services. People gave Regional Acceptance 1.7 stars for Customer service criterion in Financial Services category and it is 514 points higher than the worst rated brand in this category. At the same time, Wells Fargo Dealer Services was rated 1.3 stars for Customer service criterion in this category and it is 419 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Regional Acceptance has a higher rating than Wells Fargo Dealer Services. Regarding Interest Rate criterion, consumers gave Regional Acceptance 1.6 stars and it is 82% greater than other in category. Wells Fargo Dealer Services however was rated 1.7 stars and it is 85% greater than other in category.

Regional Acceptance and Wells Fargo Dealer Services Rating Details

Customer service
1.7 (99 reviews)
1.3 (156 reviews)
Reviewer's quote

...Finally went through Spanish customer service and got an English speaking operator who had to transfer me twice with hold time. Call dropped while on hold, could not reach them again and they never called. If you’re going to have live customer service staff so there are people to handle calls...

PissedConsumer1718389

...*** service after. Can’t reinstate until “system updates”. Big bank doesn’t have ability to have a relationship..

PissedConsumer1664796
Website
1.8 (84 reviews)
1.5 (132 reviews)
Reviewer's quote

I have also written several e-messages through the website account and do not receive any kind of response. This company's business practices are very unprofessional at best and at times there appears to be unethical practices and an exorbitant amount of interest. Once I can refinance through...

PissedConsumer693801

So when I paid it off via bank wire transfer I was told I WOULD HAVE MY TITLE WITHIN 7 TO 10 DAYS AND IT STATES THIS AS WELL ON THEIR WEBSITE. I am still waiting after 23 days and even more lies as to my title. I just lost a sale on the truck and was forced to return a deposit thanks to Wells Fargo...

Fred J
Interest Rate
1.6 (83 reviews)
1.7 (127 reviews)
Reviewer's quote

...We questioned them about the high interest in which they told us we could refinance in a year. We left the lot with the 2013 Malibu priced at 13,000. 2019 we are oweing 20,000...

Kishawn

I PURCHASED A VEHICLE IN 2013. AND. UNFORTUNATELY. I WAS IN A. ACCIDENT AND WAS Deemed AS TOTAL LOSS I HAD FULL COVERAGE IN WE ALSO HAD A INS WE WERE PAYING THT Wells FARGO ADDED ON TO OUR LOAN. SO INS PAID OFF FULL AMOUNT OF VEHICLE BY 900 DOLLARS WHICH WE MADE THE PAYMENT WESTERN UNION WEN I...

PissedConsumer1723606

Regional Acceptance and Wells Fargo Dealer Services Pros and Cons

Pros
  • Easy online payment process
  • Start off being easy to talk to
  • It has always been good
  • Phone representatives
  • Was never happy but need the vehicle
  • Repo
Cons
  • Customer service
  • Payoff amount
  • Car loan
  • Customer service
  • Poor management of account
  • Incompetent staff

Regional Acceptance and Wells Fargo Dealer Services Most Positive Reviews

Top rated reviews
5

After a catostrophic emergency stiuation. Causing enormus medical bills. Death in the family. Regional always were very...

5

Have had a great experience with Wells Fargo....purchased a suv through them about 2 years ago...Have always been very...

Regional Acceptance and Wells Fargo Dealer Services Most Critical Reviews

Lowest rated reviews
1

so I had a car loan with acceptance car was totaled insurance paid off the car gap insurance covered $2000 left no...

1

I sold my vehicle five days ago. The buyer paid cash which I deposited in my Wells Fargo checking account. When I tried...

Regional Acceptance and Wells Fargo Dealer Services Latest Reviews

Recent published reviews

I keep getting the automated system

Read all 413 reviews
1

Over 30 calls even at 530 am Sunday ! Loan was paid off 2 months ago. What a poor managed place.

Read all 446 reviews

Regional Acceptance and Wells Fargo Dealer Services Products and Services

Most reviewed product and services
  • Regional Acceptance Loan (99 reviews)
  • Regional Acceptance Auto Loan (48 reviews)
  • Regional Acceptance Customer Care (41 reviews)
  • Wells Fargo Dealer Services Auto Loan (71 reviews)
  • Wells Fargo Dealer Services Customer Care (61 reviews)
  • Wells Fargo Dealer Services Loan (13 reviews)