PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Regent Seven Seas Cruises and Seabourn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Regent Seven Seas Cruises
Seabourn

Regent Seven Seas Cruises and Seabourn Overview

Total reviews
8
4
Company responses
0
0
Issues resolved
0
0

Regent Seven Seas Cruises and Seabourn Consumer Ratings

Rank
16 out of 165 in Cruises and Ships category
56 out of 165 in Cruises and Ships category
Product or Service Quality
7 in category
No votes
Customer service
39 in category
No votes
Exchange, Refund and Cancellation Policy
7 in category
No votes
Quality of Food
8 in category
No votes

Regent Seven Seas Cruises and Seabourn Rating Details

Product or Service Quality
2.7 (3 reviews)
No votes
Reviewer's quote

...Very disappointing customer service response..

Read full review

No items

Customer service
1 (3 reviews)
No votes
Reviewer's quote

...into making our trip memorable and we are very disappointed at Regent’s apparent indifference as it was made well aware of its loyal and longstanding customers' unhappiness in the mid-cruise questionnaire and discussions with the hotel manager and others. The “executive” staff presented with a level of indifference akin to a fast food restaurant. The attitude most notably present at the...

Read full review

No items

Exchange, Refund and Cancellation Policy
2 (3 reviews)
No votes
Reviewer's quote

...conferring with “the suits” (his words), he called me back to say Regent would not accept my card, even though I was never called about their change in policy, nor was I e-mailed about such a change. I told him Regent would then have to refund the money I paid to date and cancel our plans for this once in a...

Read full review

No items

Quality of Food
3 (2 reviews)
No votes
Reviewer's quote

No items

No items

Regent Seven Seas Cruises and Seabourn Pros and Cons

Pros
  • Canyon racnch spa
No votes
Cons
  • Poor value of company response to problems
No votes

Regent Seven Seas Cruises and Seabourn Most Critical Reviews

Lowest rated reviews
1

One year prior to our 50th wedding anniversary, my wife and I began to plan for our dream vacation to celebrate this spe...

Read full review
No votes
2.9

I write this review to express our deepest disappointment in what my husband & I anticipated being the experience of a...

Read full review
No votes

Regent Seven Seas Cruises and Seabourn Latest Reviews

Recent published reviews
No votes

I.m looking for cruise refund due to the cancellation of my cruise by the Regent (Covid19)

Read full review
No votes
3

Regent Voyager had engine issues resulting in the cancellation of a port call while I was on a cruise to the Med. Their...

Read full review
No votes

Regent Seven Seas Cruises and Seabourn Products and Services

Most reviewed product and services
  • Regent Seven Seas Cruises Customer Care (3 reviews)