PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Remax and Redfin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Remax
Redfin

Remax and Redfin Overview

Total reviews
243
96
Company responses
0
0
Issues resolved
2
1

Remax was first mentioned on PissedConsumer on Nov 30, 2007 and since then this brand received 243 reviews. It is 147 reviews more than Redfin received since Jun 26, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Remax customer support team and Redfin customer service.

Remax and Redfin Consumer Ratings

Rank
279 out of 2075 in Real Estate category
216 out of 2075 in Real Estate category
Customer service
190 in category
173 in category
Website
239 in category
143 in category
Staff
172 in category
180 in category

According to consumer ratings and reviews, Redfin ranks 63 points higher in the Real Estate category than Remax. People gave Remax 1.2 stars for Customer service criterion in Real Estate category and it is 500 points higher than the worst rated brand in this category. At the same time, Redfin was rated 1.3 stars for Customer service criterion in this category and it is 517 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Redfin has a higher rating than Remax. Regarding Staff criterion, consumers gave Remax 1.3 stars and it is 75% greater than other in category. Redfin however was rated 1.2 stars and it is 74% greater than other in category.

Remax and Redfin Rating Details

Customer service
1.2 (86 reviews)
1.3 (63 reviews)
Reviewer's quote

...The Remax broker is not only unprofessional but extremely lacking when it comes to customer service. This is the worst customer services I have ever experienced in my life and I have been nothing but polite up until this point. A complaint will be submitted to the NH Realtors Commission..

PissedConsumer760498

...Just beware, these people are cooperate minions who serve themselves and struggle with customer service, despite their predatory fees. I hope their CEO reads these reviews so he/she can improve their customer service..

PissedConsumer1616850
Website
1.6 (67 reviews)
2.3 (60 reviews)
Reviewer's quote

In my career, I have never ran across a more unprofessional real estate agent. She fails to return phone calls and makes no attempt to contact after leaving messages

PissedConsumer1712597

...) Word to the wise do your homework before trusting this app or Redfin website. FYI this review most likely will be deleted just like all my other reviews of Redfin..

Julie H
Staff
1.3 (60 reviews)
1.2 (54 reviews)
Reviewer's quote

...The staff there are very unprofessional..

Janet H

I am not crazy to buy a handy man's special for 215.000. I brought the house for 27,500 on Auction. com. Now, this company wants to prove how much I paid for it. They claim they got the 215,000 from public records. I checked and no public record states that amount, I brought this house in 4/2015...

frances r

Remax and Redfin Pros and Cons

Pros
  • No ethics
  • Lousy
  • Theoretically the house
  • Responsiveness
  • Definitely like the concept
  • Business model
Cons
  • Incompetent
  • Incompetent staff
  • Fact that experienced realtors gave misinformation
  • Incompetent agent
  • Customer service
  • Unprofessional

Remax and Redfin Most Positive Reviews

Top rated reviews
5

I have the greatest realtor and mortgage broker. Ready to buy a condo in douglassville pa, the selling agent Elizabeth...

5

My son used Helen from Redfin in Corona California and she dazzled us! She is the first and only realtor to knock our...

Remax and Redfin Most Critical Reviews

Lowest rated reviews
1

Dear Sir or Madam,

I am writing you because I would like to file a report and complaint about Real Estae Company Remax...

1

They contacted me about an opportunity to be a partner agent with them. I listened to a webinar. Then I had a follow...

Remax and Redfin Latest Reviews

Recent published reviews
2.7

In my career, I have never ran across a more unprofessional real estate agent. She fails to return phone calls and...

Read all 243 reviews
1

I'm a realtor in CT who abides by all rules, regulations and mutual respect of other realtors. I've had 3 separate...

Read all 96 reviews

Remax and Redfin Products and Services

Most reviewed product and services
  • Remax Realtor (68 reviews)
  • Remax Home Selling (19 reviews)
  • Remax Customer Care (9 reviews)
  • Redfin Realtor (32 reviews)
  • Redfin Home Selling (10 reviews)
  • Redfin Estimate (5 reviews)