PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Remax and Redfin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Remax
Redfin

Remax and Redfin Overview

Total reviews
243
95
Company responses
0
0
Issues resolved
2
1

Remax was first mentioned on PissedConsumer on Nov 30, 2007 and since then this brand received 243 reviews. It is 148 reviews more than Redfin received since Jun 26, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Remax customer support team and Redfin customer service.

Remax and Redfin Consumer Ratings

Rank
279 out of 2344 in Real Estate category
212 out of 2344 in Real Estate category
Customer service
187 in category
170 in category
Website
237 in category
139 in category
Staff
169 in category
178 in category

According to consumer ratings and reviews, Redfin ranks 67 points higher in the Real Estate category than Remax. People gave Remax 1.2 stars for Customer service criterion in Real Estate category and it is 488 points higher than the worst rated brand in this category. At the same time, Redfin was rated 1.3 stars for Customer service criterion in this category and it is 505 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Redfin has a higher rating than Remax. Regarding Staff criterion, consumers gave Remax 1.3 stars and it is 75% greater than other in category. Redfin however was rated 1.2 stars and it is 74% greater than other in category.

Remax and Redfin Rating Details

Customer service
1.2 (86 reviews)
1.3 (62 reviews)
Reviewer's quote

...company he represent, but I could already tell (by the lack of engagement - compared to our previous meetings) that he wasn't really interested in me as a customer anymore. And the next day he called me, telling me he needs at least 2 years worth of taxes for transcription or he can't work with...

PissedConsumer1037460

...Just beware, these people are cooperate minions who serve themselves and struggle with customer service, despite their predatory fees. I hope their CEO reads these reviews so he/she can improve their customer service..

PissedConsumer1616850
Website
1.6 (67 reviews)
2.3 (60 reviews)
Reviewer's quote

In my career, I have never ran across a more unprofessional real estate agent. She fails to return phone calls and makes no attempt to contact after leaving messages

PissedConsumer1712597

...) Word to the wise do your homework before trusting this app or Redfin website. FYI this review most likely will be deleted just like all my other reviews of Redfin..

Julie H
Staff
1.3 (60 reviews)
1.2 (54 reviews)
Reviewer's quote

...The staff there are very unprofessional..

Janet H

I am not crazy to buy a handy man's special for 215.000. I brought the house for 27,500 on Auction. com. Now, this company wants to prove how much I paid for it. They claim they got the 215,000 from public records. I checked and no public record states that amount, I brought this house in 4/2015...

frances r

Remax and Redfin Pros and Cons

Pros
  • No ethics
  • Lousy
  • Theoretically the house
  • Responsiveness
  • Definitely like the concept
  • Business model
Cons
  • Incompetent
  • Incompetent staff
  • Fact that experienced realtors gave misinformation
  • Incompetent agent
  • Customer service
  • Unprofessional

Remax and Redfin Most Positive Reviews

Top rated reviews
5

I have the greatest realtor and mortgage broker. Ready to buy a condo in douglassville pa, the selling agent Elizabeth...

5

My son used Helen from Redfin in Corona California and she dazzled us! She is the first and only realtor to knock our...

Remax and Redfin Most Critical Reviews

Lowest rated reviews
1

Dear Sir or Madam,

I am writing you because I would like to file a report and complaint about Real Estae Company Remax...

1

They contacted me about an opportunity to be a partner agent with them. I listened to a webinar. Then I had a follow...

Remax and Redfin Latest Reviews

Recent published reviews
2.7

In my career, I have never ran across a more unprofessional real estate agent. She fails to return phone calls and...

Read all 243 reviews

The first Redfin agent refused to come out unless I committed to selling with her. The second Redfin agent that I had...

Read all 95 reviews

Remax and Redfin Products and Services

Most reviewed product and services
  • Remax Realtor (68 reviews)
  • Remax Home Selling (19 reviews)
  • Remax Customer Care (9 reviews)
  • Redfin Realtor (31 reviews)
  • Redfin Home Selling (10 reviews)
  • Redfin Estimate (5 reviews)