PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Redfin and Remax as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Redfin
Remax

Redfin and Remax Overview

Total reviews
96
243
Company responses
0
0
Issues resolved
1
2

Remax was first mentioned on PissedConsumer on Nov 30, 2007 and since then this brand received 243 reviews. It is 147 reviews more than Redfin received since Jun 26, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Redfin customer support team and Remax customer service.

Redfin and Remax Consumer Ratings

Rank
215 out of 2075 in Real Estate category
279 out of 2075 in Real Estate category
Customer service
172 in category
189 in category
Website
142 in category
238 in category
Product or Service Quality
142 in category
159 in category

According to consumer ratings and reviews, Redfin ranks 64 points higher in the Real Estate category than Remax. People gave Redfin 1.3 stars for Customer service criterion in Real Estate category and it is 518 points higher than the worst rated brand in this category. At the same time, Remax was rated 1.2 stars for Customer service criterion in this category and it is 501 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Redfin has a higher rating than Remax. Regarding Product or Service Quality criterion, consumers gave Redfin 1.3 stars and it is 79% greater than other in category. Remax however was rated 1.1 stars and it is 77% greater than other in category.

Redfin and Remax Rating Details

Customer service
1.3 (63 reviews)
1.2 (86 reviews)
Reviewer's quote

...Just beware, these people are cooperate minions who serve themselves and struggle with customer service, despite their predatory fees. I hope their CEO reads these reviews so he/she can improve their customer service..

PissedConsumer1616850

...The Remax broker is not only unprofessional but extremely lacking when it comes to customer service. This is the worst customer services I have ever experienced in my life and I have been nothing but polite up until this point. A complaint will be submitted to the NH Realtors Commission..

PissedConsumer760498
Website
2.3 (60 reviews)
1.6 (67 reviews)
Reviewer's quote

...) Word to the wise do your homework before trusting this app or Redfin website. FYI this review most likely will be deleted just like all my other reviews of Redfin..

Julie H

In my career, I have never ran across a more unprofessional real estate agent. She fails to return phone calls and makes no attempt to contact after leaving messages

PissedConsumer1712597
Product or Service Quality
1.3 (55 reviews)
1.1 (48 reviews)
Reviewer's quote

...Anyway, they have a great sales idea but they lack follow through with real customer service. I do NOT recommend Redfin..

Robert C

...Dennis Fowler Real Estate has served hundreds of satisfied clients over 33 years with honestly, integrity and expert service..

Shearon

Redfin and Remax Pros and Cons

Pros
  • Responsiveness
  • Definitely like the concept
  • Business model
  • No ethics
  • Lousy
  • Theoretically the house
Cons
  • Incompetent agent
  • Customer service
  • Unprofessional
  • Incompetent
  • Incompetent staff
  • Fact that experienced realtors gave misinformation

Redfin and Remax Most Positive Reviews

Top rated reviews
5

My son used Helen from Redfin in Corona California and she dazzled us! She is the first and only realtor to knock our...

5

I have the greatest realtor and mortgage broker. Ready to buy a condo in douglassville pa, the selling agent Elizabeth...

Redfin and Remax Most Critical Reviews

Lowest rated reviews
1

They contacted me about an opportunity to be a partner agent with them. I listened to a webinar. Then I had a follow...

1

Dear Sir or Madam,

I am writing you because I would like to file a report and complaint about Real Estae Company Remax...

Redfin and Remax Latest Reviews

Recent published reviews
1

I'm a realtor in CT who abides by all rules, regulations and mutual respect of other realtors. I've had 3 separate...

Read all 96 reviews
2.7

In my career, I have never ran across a more unprofessional real estate agent. She fails to return phone calls and...

Read all 243 reviews

Redfin and Remax Products and Services

Most reviewed product and services
  • Redfin Realtor (32 reviews)
  • Redfin Home Selling (10 reviews)
  • Redfin Estimate (5 reviews)
  • Remax Realtor (68 reviews)
  • Remax Home Selling (19 reviews)
  • Remax Customer Care (9 reviews)