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Redbox

Entertainment
  • 0 ISSUES RESOLVED
  • 312 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $40 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That you have chat 1
  • Prices of the movies 1

Customers don't like

  • Overcharging due to an error on their equipment4
  • Getting charged fraudulently3
  • Business practices3
  • Terrible customer service2
  • Movie did not work2
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Tivo

Entertainment
  • 0 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $9.5K CLAIMED LOSSES
  • $395 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product 3
  • It is nice when it works 2
  • Technical support is good 1
  • Technical service 1
  • Quality of product 1

Customers don't like

  • Repeated calls with no solution2
  • Not getting what i paid for2
  • When it does not work1
  • Way i felt devalued as a customer1
  • Service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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