Redbox vs Tivo

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Redbox

Entertainment
  • 0 ISSUES RESOLVED
  • 256 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $43 AVERAGE LOSS
1.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Nothing that day 2
  • That you have chat 1

Customers don't like

  • Terrible customer service8
  • Business practices7
  • Customer service7
  • Getting charged fraudulently6
  • Overcharging due to an error on their equipment4

Products by Redbox

No items

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Tivo

Entertainment
  • 0 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $379 AVERAGE LOSS
1.6
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product 2
  • It is nice when it works 2
  • At least 1 good tech agent 1
  • Technical service 1
  • Great technical support 1

Customers don't like

  • Not helpful to customers3
  • Being deceived2
  • Cs not fixing issues2
  • Not getting waht i payed for2
  • Not recording what is scheduled to2

Products by Tivo

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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