PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Red Wing Shoes and Timberland as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Red Wing Shoes
Timberland

Red Wing Shoes and Timberland Overview

Total reviews
190
109
Company responses
0
0
Issues resolved
4
0

Red Wing Shoes was first mentioned on PissedConsumer on Jun 17, 2009 and since then this brand received 190 reviews. It is 81 reviews more than Timberland received since Oct 22, 2010.

Red Wing Shoes and Timberland Consumer Ratings

Rank
205 out of 2463 in Footwear and Clothing category
286 out of 2463 in Footwear and Clothing category
Customer service
128 in category
201 in category
Product or Service Quality
187 in category
353 in category
Staff
112 in category
130 in category

According to consumer ratings and reviews, Red Wing Shoes ranks 81 points higher in the Footwear and Clothing category than Timberland. People gave Red Wing Shoes 2.3 stars for Customer service criterion in Footwear and Clothing category and it is 785 points higher than the worst rated brand in this category. At the same time, Timberland was rated 1.8 stars for Customer service criterion in this category and it is 712 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Red Wing Shoes has a higher rating than Timberland. Regarding Staff criterion, consumers gave Red Wing Shoes 2.6 stars and it is 88% greater than other in category. Timberland however was rated 2.3 stars and it is 86% greater than other in category.

Red Wing Shoes and Timberland Rating Details

Customer service
2.3 (84 reviews)
1.8 (44 reviews)
Reviewer's quote

Spoke with a representative, whom was courteous and nd underingstand of my situation!She sent an email to retailer and the matter was resolved in a matter of minutes!No headaches or hassle!Thank-you:Redwing shoes and boots!I been standing behind you folks for years and continue to buy your...

John C

...Stay away customer service is awful and you won’t get your money back and they won’t repair them like they claim. STAY AWAY GO ELSEWHERE!!..

Pamela P
Product or Service Quality
2.2 (77 reviews)
1.6 (39 reviews)
Reviewer's quote

...In this case less then six months for two pair of boots I’m surprised such a well recognized brand would produce such a substandard product Very disappointed in my experience dealing with redwing..

Christopher s

...The product is not worn or altered. The insole was taken out to try the boot with an orthotic insole. I forgot to put it back...

Michael S
Staff
2.6 (74 reviews)
2.3 (31 reviews)
Reviewer's quote

...Not to mention, that staff in Santa Ana California believe they have the right to put your conversation on speaker phone for the whole store to hear as the man told me he did. So when hearing that I was furious, violated, and yes embarrassed to hear that "Ricardo...

Conor C

The Store staff , Yesterday 22 Jan 2016 had a real good time telling me that the there is no fitting room and that I have to buy and try things on at home and bring them back if they don't fit . Ironically , the other option he proposed is to Pay for the products , take them to the mall bathroom ,...

Aubri

Red Wing Shoes and Timberland Pros and Cons

Pros
  • Quality
  • Product quality
  • Boots
  • Product is low quality
  • Boots
  • Appearance of product
Cons
  • Warranty
  • Customer service did not resolve the issue
  • Used to be a quality boot
  • Poor experience will not shop there again
  • Poor quality and warranty policy
  • Returns

Red Wing Shoes and Timberland Most Positive Reviews

Top rated reviews
5

Purchased soft toe when i needed steel toe boots online, My mistake. Called customer service they emailed me a return la...

5

I must've gotten to talk to the one Timberland rep that is a rockstar because I had a fantastic experience with their...

Red Wing Shoes and Timberland Most Critical Reviews

Lowest rated reviews
1

sold me redwing boots from a redwing store and the soles keep falling off of them. redwing instead of replacing them...

1

# days aafter the purchase of mew boots. the zipper is damage from factory. I did not notice. The souls damage.
I took...

Red Wing Shoes and Timberland Latest Reviews

Recent published reviews
2.2

The stitching was defective around the heels of my boots so i brought them in and wore seekers for a week...i came back...

Read all 190 reviews
2

The sole of my newer Timberland boot separayed from the boot. I have much older pair and never had a problem. Its...

Read all 109 reviews

Red Wing Shoes and Timberland Products and Services

Most reviewed product and services
  • Red Wing Shoes Boots (84 reviews)
  • Red Wing Shoes Shoes (28 reviews)
  • Red Wing Shoes Customer Care (12 reviews)
  • Timberland Boots (58 reviews)
  • Timberland Pro Boots (10 reviews)
  • Timberland Shoes (4 reviews)