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Red Lobster

Cafes, Restaurants and Bars
  • 2 ISSUES RESOLVED
  • 142 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $70 AVERAGE LOSS
2.7
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Waitress was very good 2
  • People who handed me my order were very friendly 1
  • Server 1
  • Speed of service 1
  • When they had managers and servers that cared 1

Customers don't like

  • Service2
  • Still being hungry1
  • That we were not served1
  • Too hot to stay and enjoy our food1
  • We left hungrier than we came in1
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Steak N Shake

Fast Food
  • 2 ISSUES RESOLVED
  • 1945 TOTAL REVIEWS
  • $19.4K CLAIMED LOSSES
  • $105 AVERAGE LOSS
2.3
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Food 17
  • Location 12
  • Price 10
  • Ease of access 5
  • Shake 5

Customers don't like

  • Customer service16
  • Service13
  • Incorrect order7
  • Wait time to receive order5
  • Whole experience5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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