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Red Lobster

Cafes, Restaurants and Bars
  • 2 ISSUES RESOLVED
  • 305 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $74 AVERAGE LOSS
2.4
Customer service
Staff
Location
Diversity of Products or Services
Website
  • When they had managers and servers that cared 2
  • Waitress was very good 2
  • Waitress was nice 2
  • People who handed me my order were very friendly 2
  • Speed of service 1

Customers don't like

  • Service3
  • Prices3
  • Feeling like i was an inconvenience3
  • Area under booth was filthy3
  • We left hungrier than we came in2
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Starbucks

Coffeehouses and Bakeries
  • 4 ISSUES RESOLVED
  • 395 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.4
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Coffee 9
  • Baristas 6
  • Loyalty program 4
  • White mocha 2
  • All brick and morter stores 2

Customers don't like

  • Horrible customer service15
  • Disgraceful customer service4
  • Quality2
  • Not getting what im supposed to2
  • Management2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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