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Rec Direct

Pools, Spas and Plumbing Supplies
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $87.8K CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Purchase and delivery okay 1
  • Price and customer service 1
  • Price 1

Customers don't like

  • Customer service5
  • Customer service and defective hot tub2
  • Warranty service1
  • Not receiving merchandise1
  • Never receiving the item1
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Rural King

E-commerce
  • 1 ISSUES RESOLVED
  • 532 TOTAL REVIEWS
  • $61K CLAIMED LOSSES
  • $604 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Most employees 4
  • Store overall 2
  • Service in spring hill store 2
  • Most things 2
  • Have always enjoyed rural king store shopping 2

Customers don't like

  • Very rude5
  • This experience3
  • Management3
  • How they handle complaints3
  • Customer service - very rude3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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