PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ReBath and Sears Home Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ReBath
Sears Home Services

ReBath and Sears Home Services Overview

Total reviews
245
2013
Company responses
2
0
Issues resolved
3
7

ReBath and Sears Home Services Consumer Ratings

Rank
26 out of 166 in Restoration, Renovation and Remodeling category
168 out of 921 in Household Services category
Customer service
24 in category
115 in category
Price Affordability
24 in category
116 in category
Product or Service Quality
22 in category
105 in category
Diversity of Products or Services
24 in category
105 in category

ReBath and Sears Home Services Rating Details

Customer service
1.3 (72 reviews)
1.1 (830 reviews)
Reviewer's quote

The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

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...Call customer service and was told next available appt is 3 weeks away. I am going to cancel but I have 2k in credits that I will loose so I am having them send me the contract to review. My frustration is over the top at this point..

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Price Affordability
1.6 (62 reviews)
1.7 (574 reviews)
Reviewer's quote

...For this price we received a shower stall and a cabinet with built in sink, and flooring. DThe bathroom is of average size. We chose to keep the existing toilet...

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Thankfully I declined to pay for him to "fix" it and ordered the part he said it "needed" for half the price. Also thankfully I was able to return it to Amazon for full refund. I wish Amazon had a repair service? Sears Home Services, A&E , Sears MyHome or whatever they are called are the absolute...

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Product or Service Quality
1.6 (57 reviews)
1.3 (671 reviews)
Reviewer's quote

My first shower caused a lot of water on the floor, I made a complaint with them and they sent one of their service reps out and he noticed that the bottom door seal wasn’t installed properly and that the glass wasn’t level, he took some pictures of it and said that he would report it when he got...

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...I have been trying to get service. Every part replaced has failed and refrigerator problems have progressed from failed icemaker, as well as, it;s replacement, to replaced compressor and it's failure. No refrigerator since 27 July..

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Diversity of Products or Services
1.8 (54 reviews)
1.6 (571 reviews)
Reviewer's quote

I felt the products that they used were sub-par and for the price we really should have had a much cleaner finished product with much higher quality fixtures but because it took them almost 4 days to complete the job (vs. their 1 day guarantee) it was nice just to get them out of our home. Let's...

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...If you purchase an appliance from Sears DO NOT GET THE Sears Home Services Warranty. It is a scam and they do not honor their warranties. I purchased my brand new refrigerator from Sears in October 2019 and purchased the sears home services warranty as well...

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ReBath and Sears Home Services Pros and Cons

Pros
  • Quality of the work performed
  • Install was quick and professional
  • Initial sales presentation
  • Technician
  • How sear was 10 yrs ago
  • Sales people were nice
Cons
  • Long time to resolve issue
  • Very very bad experience
  • Poor workmanship
  • Poor customer service
  • Inability to repair
  • Lack of customer service

ReBath and Sears Home Services Most Positive Reviews

Top rated reviews
5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

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5

After 3 years and numerous repairs (all 3 doors replaced, electronic board replaced, ice maker repair, now it stops...

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5

My bathroom was just completed today and I had to call the manager, Doreen, to see how I could show my gratitude. She as...

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5

The repairman showed exactly on time. He was very polite, and knowledgeable. I am a do it your selfer with little know...

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ReBath and Sears Home Services Most Critical Reviews

Lowest rated reviews
1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

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1

It cost me $95 to learn never to call Sears Appliance Repair again.

I agreed to the minimum $95 charge just for a hous...

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1

Last year we had rebath come and install two bathrooms and also repaint our bathroom. They offered to install light...

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1

After spending over 8K on all new top of the line kitchen appliances in 03/2014 (which was worst than purchasing a new c...

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ReBath and Sears Home Services Latest Reviews

Recent published reviews
1.3

Our bath remodel cost us approximately $18,000.00. For this price we received a shower stall and a cabinet with built in...

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1

I stayed home to be here for the 4-hour repair window today. I got a text everyday for the past 3 days reminding me of t...

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1.5

My first shower caused a lot of water on the floor, I made a complaint with them and they sent one of their service...

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1

From 26 June until today, 4 August. I have been trying to get service. Every part replaced has failed and refrigerator p...

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ReBath and Sears Home Services Products and Services

Most reviewed product and services
  • Rebath Remodeling (29 reviews)
  • Rebath Bathroom Remodeling (27 reviews)
  • Rebath Shower Installation (18 reviews)
  • Sears Home Services Refrigerator Repair (250 reviews)
  • Sears Home Services Washing Machine Repair (136 reviews)
  • Sears Home Services Customer Care (135 reviews)