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Rcn

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 3 COMPANY RESPONSES
  • 49 TOTAL REVIEWS
  • $28.3K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.7
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Internet 2
  • Installation 2
  • Service which on the whole was good 1

Customers don't like

  • Unknowledgeable employees1
  • Unethical billing practices1
  • Price hikes1
  • Late charges1
  • Condecending customer service1
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2228 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $851 AVERAGE LOSS
1.6
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Internet 6
  • You are a bunch of overcharging crooks 4
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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