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Rcn

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 4 COMPANY RESPONSES
  • 46 TOTAL REVIEWS
  • $28.2K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Reliability
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 2
  • Installation 2
  • Service which on the whole was good 1

Customers don't like

  • Change service adversely affecting their customers1
  • Late charges1
  • Price hikes1
  • Unethical billing practices1
  • Unknowledgeable employees1
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2187 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $836 AVERAGE LOSS
1.6
Customer service
Reliability
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Nada 3
  • Tv 3

Customers don't like

  • Incompetent customer service29
  • Poor service19
  • Customer service9
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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