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Rcn

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 2 COMPANY RESPONSES
  • 42 TOTAL REVIEWS
  • $22.1K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.0
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Internet 2
  • Installation 2
  • Service which on the whole was good 1

Customers don't like

  • Unethical billing practices2
  • Customer service2
  • Price hikes1
  • Untrained employees1
  • Unknowledgeable employees1
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1500 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Price 18
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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