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RCN

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 2 COMPANY RESPONSES
  • 41 TOTAL REVIEWS
  • $22.1K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Installation 2
  • Internet 1
  • Service which on the whole was good 1

Customers don't like

  • Unethical billing practices2
  • Customer service2
  • Billing practicing1
  • Untrained employees1
  • Unknowledgeable employees1
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Sirius Xm Radio

Telecommunications
  • 4 ISSUES RESOLVED
  • 865 TOTAL REVIEWS
  • $50.5K CLAIMED LOSSES
  • $214 AVERAGE LOSS
1.8
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Good sound 8
  • Radio service 8
  • Service itself was good 6
  • Escape 5
  • No commercials 5

Customers don't like

  • Customer service16
  • Horrible customer service12
  • Hassle of service cancellation10
  • Being lied to8
  • Poor customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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