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Rcn

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 3 COMPANY RESPONSES
  • 48 TOTAL REVIEWS
  • $28.3K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.7
Customer service
Reliability
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Internet 2
  • Installation 2
  • Service which on the whole was good 1

Customers don't like

  • Unknowledgeable employees1
  • Unethical billing practices1
  • Price hikes1
  • Late charges1
  • Condecending customer service1
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Sirius Xm Radio

Telecommunications
  • 5 ISSUES RESOLVED
  • 922 TOTAL REVIEWS
  • $54.5K CLAIMED LOSSES
  • $216 AVERAGE LOSS
1.8
Customer service
Reliability
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Radio service 8
  • Good sound 8
  • Service itself was good 6
  • No commercials 5
  • Escape 5

Customers don't like

  • Horrible customer service10
  • Hassle of service cancellation5
  • Unauthorized charge4
  • Cancellation of channel 754
  • Sound quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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