PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Spinnaker Resorts and Rci Timeshare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Spinnaker Resorts
Rci Timeshare

Spinnaker Resorts and Rci Timeshare Overview

Total reviews
346
255
Company responses
0
0
Issues resolved
1
0

Spinnaker Resorts and Rci Timeshare Consumer Ratings

Rank
161 out of 1249 in Hotels and Resorts category
249 out of 1249 in Hotels and Resorts category
Customer service
86 in category
158 in category
Exchange, Refund and Cancellation Policy
76 in category
133 in category
Website
205 in category
223 in category
Location
141 in category
210 in category

Spinnaker Resorts and Rci Timeshare Rating Details

Customer service
1.8 (121 reviews)
1.4 (43 reviews)
Reviewer's quote

...I asked to be transferred to customer service to get my money back. Customer service replied, "You bought it over 30 days ago. No money back...

Read full review

...Finally I contacted Customer Service from RCI by phone and that person couldn't even send an email to Peppertree requesting payment verification. "It wasn't their responsibility" he said. I asked what am I paying RCI for? He said he was sorry but couldn't help me out...

Read full review
Exchange, Refund and Cancellation Policy
1.7 (94 reviews)
1.3 (35 reviews)
Reviewer's quote

...Cant get a refund because I didn't try to make reservations until 30 days had already elapsed. I explained my marital situation to the but salesman when I bought the packages and he assured me that it would be fine but that I had to give my husbands name if I was married. I guess I should have lied...

Read full review

...60 on my cr card & I am asking for the refund. Emailed rahul ravid the receipt on 5/19/20. Refund should have been taken care of within 7 days...

Read full review
Website
2 (86 reviews)
1.8 (38 reviews)
Reviewer's quote

com vouchers which I've called three restaurants listed on the website and none of them will honor the vouchers. They did issue a check for $150 that I immediately cashed at their bank, it wasn't worth the time and effort taking the time off and driving to Hilton Head. Needless to say, I drove home...

Read full review

I just spent 2 hours on the RCI website trying to find some accommodations for August 2019 for two family members. I tried with and without filters and as I maneuvered through the website, I ended up in one big continuous loop time and time again. This is not my first time; I have been a member for...

Read full review
Location
3 (85 reviews)
2.1 (29 reviews)
Reviewer's quote

I was told we could book at a specific location during a specific timeframe so I booked with them and then when I went to make my reservations was told no can’t happen but we can book you for those dates in Missouri!? Seriously we specifically told them we wanted hilton head island! Now we are...

Read full review

...This place should be taken off the list, torn down to build a new place in what could be a beautiful location. It is too old, totally uninhabital with so many problems it is putting good money after bad and a really bad name to RCI/Wyndham. Please contact me about this awful place!..

Read full review

Spinnaker Resorts and Rci Timeshare Pros and Cons

Pros
  • Zero pros
  • Leaving
  • Bluewater
  • Housekeeping and front desk staff
  • Discounted rates
  • Buying
Cons
  • False advertisement
  • Dishonest business practices
  • Scam people
  • Customer service
  • No availability and fees go up
  • Customer experience

Spinnaker Resorts and Rci Timeshare Most Positive Reviews

Top rated reviews
5

An awefully stressful vaca experience!! When we arrived they said they had cancelled my reservation because i refused...

Read full review
4.1

I am usually very happy with the way RCI works but in my past vacations I was left very disappointed. I always get...

Read full review
5

Our little family checked in on 3/10/16 and checked out 3/13/16. We were referred by a friend. They knew we liked to
tr...

Read full review
4.1

I don't know what everyone else is doing w their RCI weeks, but my wife and I have had zero problems. We have gotten...

Read full review

Spinnaker Resorts and Rci Timeshare Most Critical Reviews

Lowest rated reviews
1

Spinaker Resorts has the worst ethics possible they routinely call using local phone 3 that are not in service. I have...

Read full review
1

My account is paid in full for December 15, 2015, $1,115.36 USD, membership annual Dues. Timeshare paid in full...

Read full review
1

I was called by a marketing firm today attempting to sell me on the Spinnaker Resort. I stopped the gentleman (very...

Read full review
1

Do not buy from this fraud. It is a huge scam and should be shut down and principals jailed.

Read full review

Spinnaker Resorts and Rci Timeshare Latest Reviews

Recent published reviews
No votes

I need to find out exactly what the smoking policy is for Spinnaker.
Is smoking allowed?
Certain areas?
Not on private prop...

Read full review
1

Hi, my confirmation# is 1312955908count. Paid $365.99 incl points. Alamo charged $525.60 on my cr card & I am asking...

Read full review
1

bought two of the resort and cruise packages $400 but cant use them because Im married but don't live with my husband...

Read full review
1.8

We had a cruise scheduled in July 2030. It was cancelled due to coronavirus. They say we have to book within six months...

Read full review

Spinnaker Resorts and Rci Timeshare Products and Services

Most reviewed product and services
  • Spinnaker Resorts Vacation Package (76 reviews)
  • Spinnaker Resorts Vacation Ownership (49 reviews)
  • Spinnaker Resorts Customer Care (32 reviews)
  • Rci Timeshare Customer Care (16 reviews)
  • Rci Timeshare Vacation Ownership (13 reviews)
  • Rci Timeshare Room Booking (10 reviews)