PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rci Timeshare and Spinnaker Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rci Timeshare
Spinnaker Resorts

Rci Timeshare and Spinnaker Resorts Overview

Total reviews
255
335
Company responses
0
0
Issues resolved
0
1

Spinnaker Resorts was first mentioned on PissedConsumer on Jun 16, 2008 and since then this brand received 335 reviews. It is 80 reviews more than Rci Timeshare received since Apr 17, 2009.

Rci Timeshare and Spinnaker Resorts Consumer Ratings

Rank
235 out of 1926 in Hotels and Resorts category
151 out of 1926 in Hotels and Resorts category
Customer service
142 in category
86 in category
Website
207 in category
146 in category
Staff
163 in category
78 in category

According to consumer ratings and reviews, Spinnaker Resorts ranks 84 points higher in the Hotels and Resorts category than Rci Timeshare. People gave Rci Timeshare 1.4 stars for Customer service criterion in Hotels and Resorts category and it is 264 points higher than the worst rated brand in this category. At the same time, Spinnaker Resorts was rated 1.9 stars for Customer service criterion in this category and it is 320 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Spinnaker Resorts has a higher rating than Rci Timeshare. Regarding Staff criterion, consumers gave Rci Timeshare 1.6 stars and it is 60% greater than other in category. Spinnaker Resorts however was rated 2.3 stars and it is 81% greater than other in category.

Rci Timeshare and Spinnaker Resorts Rating Details

Customer service
1.4 (41 reviews)
1.9 (118 reviews)
Reviewer's quote

...Finally I contacted Customer Service from RCI by phone and that person couldn't even send an email to Peppertree requesting payment verification. "It wasn't their responsibility" he said. I asked what am I paying RCI for? He said he was sorry but couldn't help me out...

Scott M

...I asked to be transferred to customer service to get my money back. Customer service replied, "You bought it over 30 days ago. No money back...

Renee M
Website
1.8 (36 reviews)
2 (84 reviews)
Reviewer's quote

I just spent 2 hours on the RCI website trying to find some accommodations for August 2019 for two family members. I tried with and without filters and as I maneuvered through the website, I ended up in one big continuous loop time and time again. This is not my first time; I have been a member for...

Brian T

com vouchers which I've called three restaurants listed on the website and none of them will honor the vouchers. They did issue a check for $150 that I immediately cashed at their bank, it wasn't worth the time and effort taking the time off and driving to Hilton Head. Needless to say, I drove home...

Ion
Staff
1.6 (35 reviews)
2.3 (93 reviews)
Reviewer's quote

...How dodgy is that????? We spoke to some of the hotel residents as we were leaving and they said that they are quite often approached by the timeshare staff whilst they are trying to relax and pushed into going to one of their 'one hour show-rounds'!!!!!! Beware!!!!! My advice would be to keep away from the hotel completely!!!! Good luck if you do get caught, but please be strong!...

PissedConsumer926277

...The front desk staff at palace view have been helpful in trying to resolve this matter. Just don't trust the main branch of Spinnaker and NEVER sign up for the timeshare 'getaway package'. They lie...

PissedConsumer1074007

Rci Timeshare and Spinnaker Resorts Pros and Cons

Pros
  • Housekeeping and front desk staff
  • Buying
  • Leaving
  • Bluewater
  • Zero pros
Cons
  • Customer service
  • No availability and fees go up
  • Customer experience
  • False advertisement
  • Dishonest business practices
  • Customer service

Rci Timeshare and Spinnaker Resorts Most Positive Reviews

Top rated reviews
4.1

I am usually very happy with the way RCI works but in my past vacations I was left very disappointed. I always get...

5

An awefully stressful vaca experience!! When we arrived they said they had cancelled my reservation because i refused...

Rci Timeshare and Spinnaker Resorts Most Critical Reviews

Lowest rated reviews
1

My account is paid in full for December 15, 2015, $1,115.36 USD, membership annual Dues. Timeshare paid in full...

1

Spinaker Resorts has the worst ethics possible they routinely call using local phone 3 that are not in service. I have...

Rci Timeshare and Spinnaker Resorts Latest Reviews

Recent published reviews
1.5

We had two 2 bedroom units for the week of Nov.24 - Dec1st. We have been in timeshares all over the world for over 30 ye...

Read all 255 reviews
1

My wife and I can't use the Spinnaker timeshare we paid $20,000 for approximately five years ago. We offered to deed it...

Read all 335 reviews

Rci Timeshare and Spinnaker Resorts Products and Services

Most reviewed product and services
  • Rci Timeshare Customer Care (14 reviews)
  • Rci Timeshare Vacation Ownership (11 reviews)
  • Rci Timeshare Room Booking (8 reviews)
  • Spinnaker Resorts Vacation Package (76 reviews)
  • Spinnaker Resorts Vacation Ownership (46 reviews)
  • Spinnaker Resorts Customer Care (32 reviews)