PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rci Timeshare and Spinnaker Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rci Timeshare
Spinnaker Resorts

Rci Timeshare and Spinnaker Resorts Overview

Total reviews
255
349
Company responses
0
0
Issues resolved
0
1

Rci Timeshare and Spinnaker Resorts Consumer Ratings

Rank
249 out of 1289 in Hotels and Resorts category
163 out of 1289 in Hotels and Resorts category
Customer service
160 in category
87 in category
Website
221 in category
203 in category
Exchange, Refund and Cancellation Policy
135 in category
80 in category
Price Affordability
224 in category
194 in category

Rci Timeshare and Spinnaker Resorts Rating Details

Customer service
1.4 (43 reviews)
1.8 (123 reviews)
Reviewer's quote

...Finally I contacted Customer Service from RCI by phone and that person couldn't even send an email to Peppertree requesting payment verification. "It wasn't their responsibility" he said. I asked what am I paying RCI for? He said he was sorry but couldn't help me out...

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...I asked to be transferred to customer service to get my money back. Customer service replied, "You bought it over 30 days ago. No money back...

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Website
1.8 (38 reviews)
2 (88 reviews)
Reviewer's quote

I just spent 2 hours on the RCI website trying to find some accommodations for August 2019 for two family members. I tried with and without filters and as I maneuvered through the website, I ended up in one big continuous loop time and time again. This is not my first time; I have been a member for...

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com vouchers which I've called three restaurants listed on the website and none of them will honor the vouchers. They did issue a check for $150 that I immediately cashed at their bank, it wasn't worth the time and effort taking the time off and driving to Hilton Head. Needless to say, I drove home...

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Exchange, Refund and Cancellation Policy
1.3 (35 reviews)
1.7 (96 reviews)
Reviewer's quote

...60 on my cr card & I am asking for the refund. Emailed rahul ravid the receipt on 5/19/20. Refund should have been taken care of within 7 days...

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They charged me double on my stay and now i cant get anyone to refund my money, my account is negative i have no money snd trying to make it back to oklahoma with my wife and two kids l want my money back asap!..

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Price Affordability
1.7 (32 reviews)
2 (85 reviews)
Reviewer's quote

...but with THEIR exorbitant fees, you are better off going through a travel website with no booking fees, some have no cancellation fees and even if the price is a couple hundred more than the supposed "discount" offered through RCI Travel then it is still overall less since you wouldn't have invested THOUSANDS to begin with. RCI Platinum was an "upgrade" for another $8,000. 00 this last fall (I'm...

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After numerous phone calls to try their wonderful resort for the low low price of $299. 00 with added bonuses of a $100. 00 cashiers check, $100...

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Rci Timeshare and Spinnaker Resorts Pros and Cons

Pros
  • Housekeeping and front desk staff
  • Discounted rates
  • Buying
  • Zero pros
  • Leaving
  • Bluewater
Cons
  • Customer service
  • No availability and fees go up
  • Customer experience
  • False advertisement
  • Dishonest business practices
  • Scam people

Rci Timeshare and Spinnaker Resorts Most Positive Reviews

Top rated reviews
4.1

I am usually very happy with the way RCI works but in my past vacations I was left very disappointed. I always get...

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5

An awefully stressful vaca experience!! When we arrived they said they had cancelled my reservation because i refused...

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4.1

I don't know what everyone else is doing w their RCI weeks, but my wife and I have had zero problems. We have gotten...

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5

Our little family checked in on 3/10/16 and checked out 3/13/16. We were referred by a friend. They knew we liked to
tr...

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Rci Timeshare and Spinnaker Resorts Most Critical Reviews

Lowest rated reviews
1

My account is paid in full for December 15, 2015, $1,115.36 USD, membership annual Dues. Timeshare paid in full...

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1

Spinaker Resorts has the worst ethics possible they routinely call using local phone 3 that are not in service. I have...

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1

Do not buy from this fraud. It is a huge scam and should be shut down and principals jailed.

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1

I was called by a marketing firm today attempting to sell me on the Spinnaker Resort. I stopped the gentleman (very...

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Rci Timeshare and Spinnaker Resorts Latest Reviews

Recent published reviews
1

Hi, my confirmation# is 1312955908count. Paid $365.99 incl points. Alamo charged $525.60 on my cr card & I am asking...

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1

They charged me double on my stay and now i cant get anyone to refund my money, my account is negative i have no money...

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1.8

We had a cruise scheduled in July 2030. It was cancelled due to coronavirus. They say we have to book within six months...

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No votes

During the preview both the salesman and the manager asked how I liked the SR Hotel? I said it was fine &; they...

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Rci Timeshare and Spinnaker Resorts Products and Services

Most reviewed product and services
  • Rci Timeshare Customer Care (16 reviews)
  • Rci Timeshare Vacation Ownership (13 reviews)
  • Rci Timeshare Room Booking (10 reviews)
  • Spinnaker Resorts Vacation Package (76 reviews)
  • Spinnaker Resorts Vacation Ownership (50 reviews)
  • Spinnaker Resorts Customer Care (32 reviews)