PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rci Cruise And Resort Vacations and Voyages By Rtx as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rci Cruise And Resort Vacations
Voyages By Rtx

Rci Cruise And Resort Vacations and Voyages By Rtx Overview

Total reviews 105 81
Company responses 0 13
Issues resolved 0 1

Rci Cruise And Resort Vacations and Voyages By Rtx Consumer Ratings

Rank
132 out of 580 in Travel Agencies category
21 out of 168 in Cruises and Ships category
Customer service
64 in category
13 in category
Exchange, Refund and Cancellation Policy
63 in category
13 in category
Website
104 in category
20 in category
Price Affordability
103 in category
20 in category

Rci Cruise And Resort Vacations and Voyages By Rtx Rating Details

Customer service
1.6 (22 reviews)
1.8 (38 reviews)
Reviewer's quote

...What incentive is there to use their service if you have to continue looking within 24 hours of booking it just to be sure you got the best price. I've learned a valuable lesson and will no longer use RCI's Vacation Center to book anything. They are worthless!! Please learn from my mistake...

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...Customer service was very short on the phone, not sympathetic at all, and sent us to 5 different numbers to contact to straighten it out. After 5th number, it lead us back to the 1st person we originally spoke with. They only could say it was communication error...

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Exchange, Refund and Cancellation Policy
1.2 (21 reviews)
1.7 (36 reviews)
Reviewer's quote

I wanted to switch rooms in January for a cruise that departs in March and I was told booking fee was only refundable 24 hours after booking . cancellation policy is not in writing and OVC has very rude agents ..

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...They should give us a refund. They didn't tell the truth when we bought it. We couldn't check any of the information until after the cancellation period because they didn't activate our account until after the period ended...

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Website
1.6 (20 reviews)
2.1 (33 reviews)
Reviewer's quote

...I went on the Royal Caribbean website to book the same cruise and got a total cruise fare of $1660. 64 including taxes. So RCI charged me $1715 for the same cruise I could have got directly from the cruise line...

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Show a list of resorts I would have access to, bought the vacation, the resorts I was given access to was nothing like the list I was shown. They showed me a fake list, I purchased it under deception, now I have access to 1-star resorts I can get cheaper on line. Liars, liars, liars

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Price Affordability
1.9 (18 reviews)
1.8 (28 reviews)
Reviewer's quote

Purchased a golden benefits cruise and resort package. This allowed you to purchase cruises at cost for life apparently with a cost of £49 per year to renew. Now they state they no longer sell the package and cannot renew on a year on year basis. I can honestly say this company will say and confirm...

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...arned that what RTX was charging for supposed discounted travel rates, it was a LIE! We learned we were able to get the same discounts on our own for the same price and even cheaper. RTX stated we were supposed to earn points, in order to go on various travel resorts and vacation spots. However, it was very hard to earn the very ...

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Rci Cruise And Resort Vacations and Voyages By Rtx Pros and Cons

Pros
  • Cruise
  • Very friendly sales representatives
  • Use of points to decrease price
  • No annual fees or cost to heirs
Cons
  • Deception in package
  • Overall misrepresentation of the cruise package
  • Customer service
  • Misleading promises
  • Deceived promises
  • Broken promises

Rci Cruise And Resort Vacations and Voyages By Rtx Most Positive Reviews

Top rated reviews
4.3

We did purchase the package for a cruise, hotel discounts and resort.
we used the cruise to take a 9 day cruise from Rom...

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5

I wish I had researched rtx before I purchased a sample packet.. please do not give away 1195.00 or more a year. During...

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3.8

I am not sure why so many bad reviews unless only people who had a bad experience take the time to write. Purchased firs...

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5

My wife and I have attended timeshare presentations in the past and never joined. Maintenance fees never made much...

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Rci Cruise And Resort Vacations and Voyages By Rtx Most Critical Reviews

Lowest rated reviews
1

They sold us a package for cruise and 7 day resort package. I spent at least 15 hours trying to arrange the cruise...

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1

We attended a session where they introduced a program for travel savings. They insisted we would save 40-50% at...

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1

We have a certificate that we will be using in Kauai, coming up in Feb. 2015. We are staying at Aston Aloha Beach Hotel...

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1

They at first insisted in getting a cancellation letter through the mail. Now that they have it they refused to...

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Rci Cruise And Resort Vacations and Voyages By Rtx Latest Reviews

Recent published reviews
1.2

Purchased a golden benefits cruise and resort package. This allowed you to purchase cruises at cost for life apparently...

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1

Could not get any one to answer the phone &;;;;;;;;;;;; hard to go on line also the yearly fee they wanted a person...

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No votes

Booked a resort stay for roughly one year out; purchased cancellation package at same time. Cancelled trip more than 60...

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No votes

What was promised, wasnt possible. When I contacted the man in the Daytona office, he informed me that I wasnt getting...

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Rci Cruise And Resort Vacations and Voyages By Rtx Products and Services

Most reviewed product and services
  • Rci Cruise And Resort Vacations Cruise Booking (33 reviews)
  • Rci Cruise And Resort Vacations Vacation Package (24 reviews)
  • Rci Cruise And Resort Vacations Room (4 reviews)
  • Voyages By Rtx Membership (27 reviews)
  • Voyages By Rtx Vacation Ownership (8 reviews)
  • Voyages By Rtx Cruise Booking (7 reviews)