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  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $96.8K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Good 2
  • Cruise 2
  • I liked the product and sales approach 1
  • Very friendly sales representatives 1
  • Price 1

Customers don't like

  • Overall misrepresentation of the cruise package5
  • Deception in package3
  • Most resorts listed for use with certificate were off season3
  • Very limited choices of resorts for use with certificate3
  • Staff not reachable after purchased2
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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 779 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $8.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Locations 9
  • Beautiful place 4
  • Location 4
  • Facilities 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said17
  • Terrible service9
  • Misleading sales tactics8
  • That now we have to get attorney against silverleaf6
  • Unauthorized charges6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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