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  • 0 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Cruise 2
  • I liked the product and sales approach 1
  • Very friendly sales representatives 1
  • Price 1

Customers don't like

  • Deception in package4
  • Most resorts listed for use with certificate were off season2
  • Overall misrepresentation of the cruise package2
  • Staff not reachable after purchased2
  • Very limited choices of resorts for use with certificate1
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Royal Caribbean

Cruises and Ships
  • 3 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Dinning room waiters and room attendants 5
  • Waiter 5
  • Restaurants 5
  • Ship 5
  • Housekeeper 4

Customers don't like

  • Customer service7
  • Casino4
  • Countless hours at sea2
  • Short port times2
  • No cats performance- no shows everynight and only 1 comedian2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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