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Rca

Computers
  • 0 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $28K CLAIMED LOSSES
  • $583 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price 2
  • Good till it stopped working 2
  • Quality of repair 1
  • When new worked ok 1
  • Resonable turn around time 1

Customers don't like

  • Customer service10
  • No replacement6
  • Never getting straight answers5
  • Product quality or cus4
  • Warranty department4
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Staples

Computers
  • 3 ISSUES RESOLVED
  • 705 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $656 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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