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Rc Willey Home Furnishings

Furniture and Decor
Has verified representatives
  • 2 ISSUES RESOLVED
  • 85 COMPANY RESPONSES
  • 96 TOTAL REVIEWS
  • $44.5K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
3.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Website
  • Friendly and professional customer service 3
  • Wide selection of items 2
  • Great showroom 2
  • Furniture i picked 2
  • Delivery staff was nice and dependable 2

Customers don't like

  • Poor customer service16
  • Quality and customer service2
  • Policy on broken new furniture2
  • Not being able to contact claims for a solution2
  • It was almost impossible to recieve assistance2
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Rooms To Go

Furniture and Decor
  • 11 ISSUES RESOLVED
  • 1986 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Website
  • Sales representative 15
  • Showroom 10
  • Good price 8
  • Friendly sales person 8
  • Attentive sales person 8

Customers don't like

  • Horrible customer service40
  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service14
  • Defective product11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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