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Raymour and Flanigan

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 407 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Saleman 3
  • Salesperson 2
  • Layout of store 2
  • Selection 1
  • Samantha 1

Customers don't like

  • Terrible customer service9
  • Inferior furniture5
  • Poor extended waranty3
  • Lack of responsibility by company3
  • Lack of follow through3
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 590 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Sales rep 10
  • Showroom display 3
  • Selection 3
  • Service tech 1
  • Sales reps did lie to me 1

Customers don't like

  • Quality of furniture10
  • Rude customer service9
  • Delivery service was a nightmare9
  • Repair7
  • Quality of product6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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