PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Raymour and Flanigan and Sleep Number as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Raymour and Flanigan
Sleep Number

Raymour and Flanigan and Sleep Number Overview

Total reviews 479 1126
Company responses 0 26
Issues resolved 1 10

Raymour and Flanigan and Sleep Number Consumer Ratings

Rank
313 out of 1545 in Furniture and Decor category
53 out of 219 in Bed and Bath category
Customer service
223 in category
42 in category
Product or Service Quality
254 in category
36 in category
Delivery Service
220 in category
40 in category
Exchange, Refund and Cancellation Policy
202 in category
39 in category

Raymour and Flanigan and Sleep Number Rating Details

Customer service
1.4 (119 reviews)
1.4 (539 reviews)
Reviewer's quote

...I immediately called customer service and was told to put DW-40. Who puts WD-40 on wood?! I called back again, spoke to someone else, and was told I need to wait for a technician to come by. At first I got a waiting time of a few weeks(!!!) but after begging, the waiting time went down to a week...

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...Extremely poor customer service in this department for such a costly product. I rearranged my work schedule multiple times very frustrating and no care or consideration from Sleep Number after disassembling our bed based on failed promises..

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Product or Service Quality
1.5 (112 reviews)
1.7 (428 reviews)
Reviewer's quote

...I've contacted customer service and told them I don't want this chair anymore, where i was told I could only have it repaired . So, as I am very angry about this, I finally agreed to have service come in. Only to be told it would be November 3rd, before I can get any help...

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...A service technician was sent out but was unable to diagnose the problem. We have made five calls to the IQ specialists who gave five different opinions and suggestions, none of which have worked. The last was a supervisor, Jade, who put us on hold to check our history, then disconnected the line...

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Delivery Service
2.1 (97 reviews)
2.4 (393 reviews)
Reviewer's quote

Horrible experience! From delivery of defective furniture (once you receive. it's YOURS) and...

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I contacted the delivery service immediately and was given the run around for 4 hours because it was a Saturday & no one was available to check the truck other than the delivery guys. I contacted customer service to report the incident & asked that receive a credit for the amount I have to spend to...

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Exchange, Refund and Cancellation Policy
1.4 (89 reviews)
1.3 (432 reviews)
Reviewer's quote

I need a refund because I ordered my bedroom set on May 21st. I have yet to receive my bed..

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...I paid two hundred dollars for these sheets, and because I have no other options to buy sheets due to the split design I feel there should be some type of discount or a partial refund. If sleep number is aware that this sheet design has major issues something should be done for loyal customers..

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Raymour and Flanigan and Sleep Number Pros and Cons

Pros
  • Salesperson
  • Saleman
  • Layout of store
  • Bed
  • Can raise and lower bed
  • Showroom and product
Cons
  • Terrible customer service
  • Lack of responsibility by company
  • Inferior furniture
  • Customer service
  • Lack of customer service
  • Return policy

Raymour and Flanigan and Sleep Number Most Positive Reviews

Top rated reviews
5

Purchased a leather couch and ottoman and pillows love it great quality beautiful great service in store and delivery...

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5

Fantastic bed, just bought my second one. Very adjustable and easy to use. Customer service was great when needed. Have...

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5

Great customer service and especially the drivers were very helpful. They did an excellent job handling my furniture

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5

I wish I had visited this review site before I bought two beds at the veteran's day sale!. The sales rep was very...

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Raymour and Flanigan and Sleep Number Most Critical Reviews

Lowest rated reviews
1

I purchase a leather sofa from the Paramus nj R&F I thought that I had purchase a sturdy piece of furniture after tw...

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1

After purchasing a sleep number bed and trying it out for 2 weeks, only to realize that both my wife and I were waking u...

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1

I had the queen size vista bed delivered on Sept 3 2014 to my home. I am scheduled for a c section delivery on Sept 9,...

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1

When we first got our Sleep Number bed, we felt it was the best night's sleep we had ever had. At that time we were usi...

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Raymour and Flanigan and Sleep Number Latest Reviews

Recent published reviews
1.7

I placed an order for a dining room table. During set up I noticed the delivery guy struggling with opening/closing the...

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1.7

I upgraded to a king split sleep number bed from the queen 360, so I had to buy new sheets, within the first two weeks...

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1

I have never experienced such horrible customer service. I have always spoken highly about Raymour and Flanigan but...

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2

We had a sleep number bed for 13 years and loved it. Due to its age, we decided to purchase a new bed and decided on...

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Raymour and Flanigan and Sleep Number Products and Services

Most reviewed product and services
  • Raymour And Flanigan Sofa (86 reviews)
  • Raymour And Flanigan Delivery Service (52 reviews)
  • Raymour And Flanigan Protection Plan (17 reviews)
  • Sleep Number Bed (461 reviews)
  • Sleep Number Mattress (186 reviews)
  • Sleep Number Shipping Service (16 reviews)