Raymour and Flanigan vs Sleep Number
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Our website collected and compiled various consumer reviews about Raymour and Flanigan and Sleep Number as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Raymour and Flanigan and Sleep Number Overview
Raymour and Flanigan and Sleep Number Consumer Ratings
Rank
298
out of 1499 in Furniture and Decor category
48
out of 211 in Bed and Bath category
Customer service
217
in category
48
in category
Product or Service Quality
248
in category
38
in category
Delivery Service
211
in category
41
in category
Exchange, Refund and Cancellation Policy
212
in category
39
in category
Raymour and Flanigan and Sleep Number Rating Details
Reviewer's quote
...and I want all my money back plus the interest! Raymond should not be in business they are crooks taking advantage of innocent people with their fraudulent customer service scam taking messages stalling through the warranty giving hope never returning calls of taking care of major issues of paying customers....
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From the very beginning we experienced problems with the remote controls and spent too many phone calls to customer service and tech support without resolution. In fact, at some point in our attempt to solve the problem, Sleep Number sent a second set of remotes and told us it would now require 4...
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Product or Service Quality
Reviewer's quote
Poor Quality Furniture - Dishonest Company - Non-Existent Customer Service $6000 FOSTER LIVING ROOM SET We bought this set three years ago. Our household consists of my husband and myself - both over 55 years old and one declawed cat. After three years of normal wear and tear, this set has...
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What she failed to state up front is that if they have to come out and service the bed, it would cost $260 each time. I also asked her when I move, how is that handled, she stated, I could call and make an appointment, and they would move the bed for me. She also failed to state that it would also...
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Reviewer's quote
...Due to the COVID-19 I had to remain patient for the delivery, which was perfectly fine with me. The two nights stands came in different days and not to mention in different sizes. I called costumer service, and they sent me a new night standard that matches the order, so that was solved...
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I contacted the delivery service immediately and was given the run around for 4 hours because it was a Saturday & no one was available to check the truck other than the delivery guys. I contacted customer service to report the incident & asked that receive a credit for the amount I have to spend to...
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Exchange, Refund and Cancellation Policy
Reviewer's quote
...We got a refund instead..
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...When I went to exchange my pillows, I was told I had indeed purchased pillow protectors. I bought a remote intending to have my bed delivered. Now I cant return the remote without paying for it...
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Raymour and Flanigan and Sleep Number Pros and Cons
Pros
- Salesperson
- Saleman
- Sales person
- Bed
- Can raise and lower bed
- Showroom and product
Cons
- Terrible customer service
- Inferior furniture
- Lack of responsibility by company
- Customer service
- Lack of customer service
- Return policy
Raymour and Flanigan and Sleep Number Most Positive Reviews
Top rated reviews
Purchased a leather couch and ottoman and pillows love it great quality beautiful great service in store and delivery...
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Fantastic bed, just bought my second one. Very adjustable and easy to use. Customer service was great when needed. Have...
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Great customer service and especially the drivers were very helpful. They did an excellent job handling my furniture
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I wish I had visited this review site before I bought two beds at the veteran's day sale!. The sales rep was very...
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Raymour and Flanigan and Sleep Number Most Critical Reviews
Lowest rated reviews
I purchase a leather sofa from the Paramus nj R&F I thought that I had purchase a sturdy piece of furniture after tw...
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After purchasing a sleep number bed and trying it out for 2 weeks, only to realize that both my wife and I were waking u...
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I had the queen size vista bed delivered on Sept 3 2014 to my home. I am scheduled for a c section delivery on Sept 9,...
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When we first got our Sleep Number bed, we felt it was the best night's sleep we had ever had. At that time we were usi...
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Raymour and Flanigan and Sleep Number Latest Reviews
Recent published reviews
I did buy platinum protection plan on a lazy chair when I called and complain that the chair start to peel off I was...
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I ordered one package of zleep
It did not work. I kept getting mote packages with no way to return them this is finally a...
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I placed an order on June 2nd and today is July 7th I never get any shipping update yet. Try to reach over the phone,...
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I paid $6400.00 for a bed and was told it still had the same warranty as the bed I bought about 12 years ago. When I...
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Raymour and Flanigan and Sleep Number Products and Services
Most reviewed product and services
-
Raymour And Flanigan Sofa
(86 reviews)
-
Raymour And Flanigan Delivery Service
(52 reviews)
-
Raymour And Flanigan Customer Care
(26 reviews)
-
Sleep Number Bed
(457 reviews)
-
Sleep Number Mattress
(186 reviews)
-
Sleep Number Customer Care
(78 reviews)
Raymour and Flanigan vs …
How would you compare Raymour and Flanigan vs Sleep Number?
Having utilized Raymour and Flanigan for previous purchases, R&F definitely has MUCH better customer service and the interests of its customers than Sleep Number. SN's attitude is "if you don't like it, go somewhere else", which is exactly what we did.
This despite the fact that their showrooms are usually devoid of customers. All the advertising they do on TV is worthless without decent customer service.