Raymour and Flanigan vs Sleep Number

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Raymour and Flanigan

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 361 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Salesperson 2
  • Layout of store 2
  • Saleman 2
  • Samantha 1
  • Selection 1

Customers don't like

  • Inferior furniture7
  • Lack of follow through4
  • Terrible customer service4
  • Lack of transparency3
  • Quality of furniture3

Products by Raymour and Flanigan

No items

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Sleep Number

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 768 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Bed 8
  • Can raise and lower bed 7
  • Demo i tried in the showroom 5
  • Nothin so far 5
  • Staff at store level 4

Customers don't like

  • Customer service21
  • Lack of customer service14
  • Lack of customer satisfaction10
  • Poor customer service9
  • Return policy9

Products by Sleep Number

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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