PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Raymour and Flanigan and Sleep Number as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Raymour and Flanigan
Sleep Number

Raymour and Flanigan and Sleep Number Overview

Total reviews
456
1103
Company responses
0
26
Issues resolved
1
9

Raymour and Flanigan and Sleep Number Consumer Ratings

Rank
298 out of 1499 in Furniture and Decor category
48 out of 211 in Bed and Bath category
Customer service
217 in category
48 in category
Product or Service Quality
248 in category
38 in category
Delivery Service
211 in category
41 in category
Exchange, Refund and Cancellation Policy
212 in category
39 in category

Raymour and Flanigan and Sleep Number Rating Details

Customer service
1.5 (104 reviews)
1.4 (528 reviews)
Reviewer's quote

...and I want all my money back plus the interest! Raymond should not be in business they are crooks taking advantage of innocent people with their fraudulent customer service scam taking messages stalling through the warranty giving hope never returning calls of taking care of major issues of paying customers....

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From the very beginning we experienced problems with the remote controls and spent too many phone calls to customer service and tech support without resolution. In fact, at some point in our attempt to solve the problem, Sleep Number sent a second set of remotes and told us it would now require 4...

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Product or Service Quality
1.6 (99 reviews)
1.7 (416 reviews)
Reviewer's quote

Poor Quality Furniture - Dishonest Company - Non-Existent Customer Service $6000 FOSTER LIVING ROOM SET We bought this set three years ago. Our household consists of my husband and myself - both over 55 years old and one declawed cat. After three years of normal wear and tear, this set has...

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What she failed to state up front is that if they have to come out and service the bed, it would cost $260 each time. I also asked her when I move, how is that handled, she stated, I could call and make an appointment, and they would move the bed for me. She also failed to state that it would also...

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Delivery Service
2.2 (88 reviews)
2.4 (384 reviews)
Reviewer's quote

...Due to the COVID-19 I had to remain patient for the delivery, which was perfectly fine with me. The two nights stands came in different days and not to mention in different sizes. I called costumer service, and they sent me a new night standard that matches the order, so that was solved...

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I contacted the delivery service immediately and was given the run around for 4 hours because it was a Saturday & no one was available to check the truck other than the delivery guys. I contacted customer service to report the incident & asked that receive a credit for the amount I have to spend to...

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Exchange, Refund and Cancellation Policy
1.4 (79 reviews)
1.4 (426 reviews)
Reviewer's quote

...We got a refund instead..

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...When I went to exchange my pillows, I was told I had indeed purchased pillow protectors. I bought a remote intending to have my bed delivered. Now I cant return the remote without paying for it...

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Raymour and Flanigan and Sleep Number Pros and Cons

Pros
  • Salesperson
  • Saleman
  • Sales person
  • Bed
  • Can raise and lower bed
  • Showroom and product
Cons
  • Terrible customer service
  • Inferior furniture
  • Lack of responsibility by company
  • Customer service
  • Lack of customer service
  • Return policy

Raymour and Flanigan and Sleep Number Most Positive Reviews

Top rated reviews
5

Purchased a leather couch and ottoman and pillows love it great quality beautiful great service in store and delivery...

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5

Fantastic bed, just bought my second one. Very adjustable and easy to use. Customer service was great when needed. Have...

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5

Great customer service and especially the drivers were very helpful. They did an excellent job handling my furniture

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5

I wish I had visited this review site before I bought two beds at the veteran's day sale!. The sales rep was very...

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Raymour and Flanigan and Sleep Number Most Critical Reviews

Lowest rated reviews
1

I purchase a leather sofa from the Paramus nj R&F I thought that I had purchase a sturdy piece of furniture after tw...

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1

After purchasing a sleep number bed and trying it out for 2 weeks, only to realize that both my wife and I were waking u...

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1

I had the queen size vista bed delivered on Sept 3 2014 to my home. I am scheduled for a c section delivery on Sept 9,...

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1

When we first got our Sleep Number bed, we felt it was the best night's sleep we had ever had. At that time we were usi...

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Raymour and Flanigan and Sleep Number Latest Reviews

Recent published reviews
2.3

I did buy platinum protection plan on a lazy chair when I called and complain that the chair start to peel off I was...

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1.2

I ordered one package of zleep
It did not work. I kept getting mote packages with no way to return them this is finally a...

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1

I placed an order on June 2nd and today is July 7th I never get any shipping update yet. Try to reach over the phone,...

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1.8

I paid $6400.00 for a bed and was told it still had the same warranty as the bed I bought about 12 years ago. When I...

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Raymour and Flanigan and Sleep Number Products and Services

Most reviewed product and services
  • Raymour And Flanigan Sofa (86 reviews)
  • Raymour And Flanigan Delivery Service (52 reviews)
  • Raymour And Flanigan Customer Care (26 reviews)
  • Sleep Number Bed (457 reviews)
  • Sleep Number Mattress (186 reviews)
  • Sleep Number Customer Care (78 reviews)