PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Raymour and Flanigan and Sleep Number as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Raymour and Flanigan
Sleep Number

Raymour and Flanigan and Sleep Number Overview

Total reviews
440
1065
Company responses
0
26
Issues resolved
1
8

Sleep Number was first mentioned on PissedConsumer on Oct 23, 2008 and since then this brand received 1065 reviews. It is 625 reviews more than Raymour and Flanigan received since Feb 25, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Sleep Number customer support team than with Raymour and Flanigan customer service.

Raymour and Flanigan and Sleep Number Consumer Ratings

Rank
237 out of 2124 in Furniture and Decor category
51 out of 310 in Bed and Bath category
Customer service
187 in category
48 in category
Product or Service Quality
221 in category
37 in category
Staff
137 in category
25 in category

Raymour and Flanigan and Sleep Number Rating Details

Customer service
1.5 (95 reviews)
1.4 (498 reviews)
Reviewer's quote

...I believed that since I am a good customer, I should have gotten a replacement sooner. I also purchased other products on that same day for a total of $1152. 25 and have brought other furniture in the past and have been completely satisfied..

Lee j

...I could have exchanged it, which was my initial decision, and possibly been happy with a new mattress but the sales people were so concerned with a sale then the customer. That sucks..

Keesha R
Product or Service Quality
1.6 (91 reviews)
1.7 (394 reviews)
Reviewer's quote

...Company isn’t guaranteeing quality just continual repairing. Watch their warranty..

PissedConsumer1486634

I called customer service and after troubleshooting it for over an hour and convincing her the problem was not in my head, she offered to schedule a tech to come out at a charge of $199. 99 to us. If it was discovered that any parts needed replacing and the tech did not have those parts, we would...

Kirsten M
Staff
2.2 (81 reviews)
2 (442 reviews)
Reviewer's quote

my sofa and loveseat came and it only took 33 days! I will never shop there again!

PissedConsumer1698753

...I thought the staff was well trained. I did have a concern about the waranty but they explained the proration and it seems fair. ..

PissedConsumer949848

Raymour and Flanigan and Sleep Number Pros and Cons

Pros
  • Saleman
  • Salesperson
  • Layout of store
  • Bed
  • Can raise and lower bed
  • Showroom and product
Cons
  • Terrible customer service
  • Inferior furniture
  • Lack of responsibility by company
  • Customer service
  • Lack of customer service
  • Return policy

Raymour and Flanigan and Sleep Number Most Positive Reviews

Top rated reviews
5

Purchased a leather couch and ottoman and pillows love it great quality beautiful great service in store and delivery...

5

Fantastic bed, just bought my second one. Very adjustable and easy to use. Customer service was great when needed. Have...

Raymour and Flanigan and Sleep Number Most Critical Reviews

Lowest rated reviews
1

I purchase a leather sofa from the Paramus nj R&F I thought that I had purchase a sturdy piece of furniture after tw...

1

After purchasing a sleep number bed and trying it out for 2 weeks, only to realize that both my wife and I were waking u...

Raymour and Flanigan and Sleep Number Latest Reviews

Recent published reviews
2.2

my sofa and loveseat came and it only took 33 days! I will never shop there again!

Read all 440 reviews
1

Purchased a mattress on 11/08/19 appt for delivery and set up has been changed now twice. They make excuses and offer...

Read all 1065 reviews

Raymour and Flanigan and Sleep Number Products and Services

Most reviewed product and services
  • Raymour And Flanigan Sofa (84 reviews)
  • Raymour And Flanigan Delivery Service (51 reviews)
  • Raymour And Flanigan Customer Care (25 reviews)
  • Sleep Number Bed (445 reviews)
  • Sleep Number Mattress (185 reviews)
  • Sleep Number Customer Care (73 reviews)