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Raymour and Flanigan
Sleep Number

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Raymour and Flanigan

Raymour and Flanigan

1.9
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 439 TOTAL REVIEWS
Rank
232 out of 2099
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    00:15
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
84 reviews
2.5
51 reviews
2.4
25 reviews
Sleep Number

Sleep Number

1.8
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1053 TOTAL REVIEWS
Rank
50 out of 308
in Bed and Bath category
Rating Details
Customer service
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    58
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    05:32
  • ISSUES RESOLVED
    73%
Top Products and Services
Bed
1.8
442 reviews
1.8
183 reviews
1.7
72 reviews

How would you compare Raymour and Flanigan vs Sleep Number?

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ButzieOne
#1347145

Having utilized Raymour and Flanigan for previous purchases, R&F definitely has MUCH better customer service and the interests of its customers than Sleep Number. SN's attitude is "if you don't like it, go somewhere else", which is exactly what we did.

This despite the fact that their showrooms are usually devoid of customers. All the advertising they do on TV is worthless without decent customer service.

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