Raymour and Flanigan vs Sleep Number
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Customers like
- Saleman 3
- Salesperson 2
- Layout of store 2
- Selection 1
- Samantha 1
Customers don't like
- Terrible customer service8
- Inferior furniture5
- Lack of follow through3
- Poor quality beds2
- Poor extended waranty2
Products by Raymour and Flanigan
- Raymour And Flanigan Sofa
- Raymour And Flanigan Delivery Service
- Raymour And Flanigan Customer Care
- Raymour And Flanigan Protection Plan
- Raymour And Flanigan Platinum Protection Plan
- Raymour And Flanigan Sales Representative
- Broyhill Furniture Recliner
- Raymour And Flanigan Shipping Service
- Raymour And Flanigan Account
- Beautyrest Mattress
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Customers like
- Bed 10
- Can raise and lower bed 7
- Showroom and product 5
- Misleading 5
- Demo i tried in the showroom 5
Customers don't like
- Customer service35
- Lack of customer service9
- Return policy6
- Lack of customer satisfaction5
- Warranty policy4
Products by Sleep Number
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Discussion
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Having utilized Raymour and Flanigan for previous purchases, R&F definitely has MUCH better customer service and the interests of its customers than Sleep Number.SN's attitude is "if you don't like it, go somewhere else", which is exactly what we did.
This despite the fact that their showrooms are usually devoid of customers.All the advertising they do on TV is worthless without decent customer service.