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Raymour and Flanigan

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Saleman 3
  • Salesperson 2
  • Layout of store 2
  • Selection 1
  • Samantha 1

Customers don't like

  • Inferior furniture4
  • Lack of follow through3
  • Terrible customer service2
  • Poor quality beds2
  • No communication2
Delete
  • 1 ISSUES RESOLVED
  • 165 TOTAL REVIEWS
  • $16K CLAIMED LOSSES
  • $238 AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Polite cs reps based in usa 2
  • Impossible to get help 2
  • It looks nice 1
  • I found the part on the web site 1
  • Everyone i spoke to except for melanie 1

Customers don't like

  • Supervisor would not take call2
  • Poor service2
  • Poor customer service2
  • Mistake - no recourse2
  • I still do not have my part2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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