Raymour and Flanigan vs Rooms To Go

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Raymour and Flanigan

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 362 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Diversity of Products or Services
  • Salesperson 2
  • Layout of store 2
  • Saleman 2
  • Samantha 1
  • Selection 1

Customers don't like

  • Inferior furniture7
  • Lack of follow through4
  • Terrible customer service4
  • Lack of transparency3
  • Quality of furniture3

Products by Raymour and Flanigan

No items

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Rooms To Go

Furniture and Decor
  • 7 ISSUES RESOLVED
  • 1664 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Reliability
Diversity of Products or Services
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics30
  • Defective product22
  • Customer service15

Products by Rooms To Go

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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