PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ralphs and Stater Brothers Grocery Store as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ralphs
Stater Brothers Grocery Store

Ralphs and Stater Brothers Grocery Store Overview

Total reviews
157
171
Company responses
0
0
Issues resolved
0
0

Ralphs and Stater Brothers Grocery Store Consumer Ratings

Rank
116 out of 396 in Food Stores category
62 out of 396 in Food Stores category
Customer service
103 in category
52 in category
Price Affordability
91 in category
73 in category
Website
91 in category
49 in category
Product or Service Quality
84 in category
34 in category

Ralphs and Stater Brothers Grocery Store Rating Details

Customer service
1.5 (60 reviews)
2 (42 reviews)
Reviewer's quote

...What kinda customer service was that? I did not deserve that kinda treatment. , Especially since I spend my money there..

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Customer service at the register most of the time i feel snubbed or dismissed. Some cashiers are okay but others often long term employees or very young cashiers are dismissive and i often avoid certain ones just so i have a more pleasant experience checking out my groceries..

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Price Affordability
2.5 (50 reviews)
2.7 (36 reviews)
Reviewer's quote

..." "So, I said, "Could you just put the *** food price in so I can leave. " She said, "If you speak like that, I'll have to get the manager. " "GO GET THE MANAGER," I said...

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...missed priced it said 8-lbs. at approximately $44. 00...

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Website
2.3 (50 reviews)
2.8 (31 reviews)
Reviewer's quote

Ive been shopping at Ralphs in Redondo Beach CA for over 30years. I left my groceries (all the meats) at the store after I purchased. Its dark here and I cant go back, for Saftey reasons. I callled 4 times to speak with the manager within 15minutes and no answer. It was Hilshire little hotdogs,...

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If stayers excepts American express travelers checks or exchanges them thanks.

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Product or Service Quality
2.1 (48 reviews)
2.7 (27 reviews)
Reviewer's quote

...What kind of service is this? Rude service..

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I am physically challenged and her customer service has made my shopping experience at yot store actually doable and enjoyable. I would deeply appreciate it if the manager would write her an acknowledgement for her wonderful customer service. She has always greeted me with a smile, lovely...

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Ralphs and Stater Brothers Grocery Store Pros and Cons

Pros
  • Some food
  • Friendly attitude of grocery store staff
  • Close to home
  • Selection and prices
  • People
  • Okay
Cons
  • Horrible customer service
  • Uncaring employees
  • Traumatic
  • Customer service
  • Misconduct of employees
  • Lack of follow through from upper management

Ralphs and Stater Brothers Grocery Store Most Positive Reviews

Top rated reviews
5

My wife and I stopped at Ralph's last night to buy some groceries for the Super Bowl. We picked up a couple of 12 packs...

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5

The South Temecula store has a cashier (Julie V) that was completely rude to my daughter who is a single mother trying...

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5

I’m not complaining I happened to see a comment a customer in Texas made about the deli dept. I defended the deli...

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5

I was so dismayed to find that your bakery puts Trans Fats or Partially Hydrogenated Oil in ALL of your freshly baked go...

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Ralphs and Stater Brothers Grocery Store Most Critical Reviews

Lowest rated reviews
1

I bought a set of stamps from a store as the Post Office across the street was out - what do we want them for?? I...

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1

This company will bend over backwards for every customer but as a 6 year employee I asked for a letter from Human...

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1

Went to store at buddy and Wiltshire had a question for the manager named Jose he was very rude and unprofessional that...

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1

stater brothers in Big Bear Lake is one of the worst supermarkets I've been in for customer service I was in the store...

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Ralphs and Stater Brothers Grocery Store Latest Reviews

Recent published reviews
2.3

Ive been shopping at Ralphs in Redondo Beach CA for over 30years. I left my groceries (all the meats) at the store...

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No votes

It is NOT A LAW. It is an ORDINANCE. Our rights to not wear a mask. They do not work to protect you from COVID.
It is in...

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1

On 08/02/2020 I started to go into the store in Tustin/Santa Ana where Jeff Kent is MGR. During this time of political u...

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No votes

On several occasions my daughter and I have been harrassed about wearing a mask upon entering the establishment, which...

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Ralphs and Stater Brothers Grocery Store Products and Services

Most reviewed product and services
  • Ralphs Customer Care (24 reviews)
  • Ralphs Cashier (16 reviews)
  • Ralphs Manager (13 reviews)
  • Stater Brothers Grocery Store Manager (29 reviews)
  • Stater Brothers Grocery Store Cashier (22 reviews)
  • Stater Brothers Grocery Store Customer Care (10 reviews)