PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ralphs and Stater Bros Markets as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ralphs
Stater Bros Markets

Ralphs and Stater Bros Markets Overview

Total reviews 190 201
Company responses 0 0
Issues resolved 0 1

Ralphs and Stater Bros Markets Consumer Ratings

Rank
123 out of 433 in Food Stores category
55 out of 433 in Food Stores category
Customer service
132 in category
81 in category
Price Affordability
111 in category
70 in category
Website
103 in category
56 in category
Product or Service Quality
104 in category
47 in category

Ralphs and Stater Bros Markets Rating Details

Customer service
1.5 (78 reviews)
2 (53 reviews)
Reviewer's quote

...We all have to eat so grocery chains dont require good customer service or being helpful..

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...Unbelievable how I was treated and cant believe the customer service at Stater brothers has fallen very low..

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Price Affordability
2.5 (66 reviews)
2.8 (43 reviews)
Reviewer's quote

..." "So, I said, "Could you just put the *** food price in so I can leave. " She said, "If you speak like that, I'll have to get the manager. " "GO GET THE MANAGER," I said...

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...missed priced it said 8-lbs. at approximately $44. 00...

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Website
2.3 (63 reviews)
2.7 (37 reviews)
Reviewer's quote

When I entered the store I saw the large 3.99 sign for 2 lbs of strawberries. When I checked out, I was surprised to find there were errors on my receipt. That was 7.99. I purposely stand in line for the clerk I recognize who always makes my day with his great attitude. OH NO! YOU MUST HAVE THE...

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I've been looking for a different staters to go to other than Stater the quality of the produce has gone down so much. But the thing is that if I ride out to Yucaipa the upkeep the cleanliness and service is so so much better. Now is it that the store on E. Baseline is considered in a not so good...

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Product or Service Quality
2.1 (62 reviews)
2.8 (36 reviews)
Reviewer's quote

I have a hard time making my mine up today V I was C trying To smell the candles you guys had then moved over to the mes and health product isle and I look over and the security guard practically has her hee es ad in my bag feeling around. Theres more but I want to talk to someone. They also...

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...Cheap employees service gets you lost business. Please train your baggers at the Rubidoux branch. Thank you..

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Ralphs and Stater Bros Markets Pros and Cons

Pros
  • Close to home
  • Some food
  • Friendly attitude of grocery store staff
  • Selection and prices
  • Close to me
  • Produce
Cons
  • Horrible customer service
  • Uncaring employees
  • Staff
  • Customer service
  • Misconduct of employees
  • Lack of follow through from upper management

Ralphs and Stater Bros Markets Most Positive Reviews

Top rated reviews
5

My wife and I stopped at Ralph's last night to buy some groceries for the Super Bowl. We picked up a couple of 12 packs...

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5

The South Temecula store has a cashier (Julie V) that was completely rude to my daughter who is a single mother trying...

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5

I’m not complaining I happened to see a comment a customer in Texas made about the deli dept. I defended the deli...

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5

I was so dismayed to find that your bakery puts Trans Fats or Partially Hydrogenated Oil in ALL of your freshly baked go...

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Ralphs and Stater Bros Markets Most Critical Reviews

Lowest rated reviews
1

I bought a set of stamps from a store as the Post Office across the street was out - what do we want them for?? I...

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1

This company will bend over backwards for every customer but as a 6 year employee I asked for a letter from Human...

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1

Went to store at buddy and Wiltshire had a question for the manager named Jose he was very rude and unprofessional that...

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1

stater brothers in Big Bear Lake is one of the worst supermarkets I've been in for customer service I was in the store...

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Ralphs and Stater Bros Markets Latest Reviews

Recent published reviews
2.3

Charged for two bags when only one was used. We all have to eat so grocery chains dont require good customer service or...

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No votes

I shop Stater bros regularly and have for 30 plus years. Today the store in Canyon Country had Don Julio Añejo for, buy...

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4

When I entered the store I saw the large 3.99 sign for 2 lbs of strawberries. When I checked out, I was surprised to fin...

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No votes

Highland Stater Bros #8
On 11/10/2022 at 9:20pm I decided to give the stater Bros App and digital deals a chance, BIG MIS...

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