PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ralphs and Stater Bros Markets as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ralphs
Stater Bros Markets

Ralphs and Stater Bros Markets Overview

Total reviews 161 179
Company responses 0 0
Issues resolved 0 1

Ralphs and Stater Bros Markets Consumer Ratings

Rank
110 out of 406 in Food Stores category
60 out of 406 in Food Stores category
Customer service
107 in category
49 in category
Price Affordability
82 in category
64 in category
Website
92 in category
48 in category
Product or Service Quality
76 in category
35 in category

Ralphs and Stater Bros Markets Rating Details

Customer service
1.5 (60 reviews)
2 (44 reviews)
Reviewer's quote

...What kinda customer service was that? I did not deserve that kinda treatment. , Especially since I spend my money there..

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Customer service at the register most of the time i feel snubbed or dismissed. Some cashiers are okay but others often long term employees or very young cashiers are dismissive and i often avoid certain ones just so i have a more pleasant experience checking out my groceries..

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Price Affordability
2.5 (51 reviews)
2.8 (39 reviews)
Reviewer's quote

..." "So, I said, "Could you just put the *** food price in so I can leave. " She said, "If you speak like that, I'll have to get the manager. " "GO GET THE MANAGER," I said...

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...missed priced it said 8-lbs. at approximately $44. 00...

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Website
2.4 (51 reviews)
2.9 (33 reviews)
Reviewer's quote

Store manager very rude and would not let me in store to do my weekly grocery shopping because I had a non political sign around my neck protesting the mandatory wearing of a mask. I was wearing a mask, she just didnt like my nonoffensive sign

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I buy a lot of non-fat plain yogurt, about 64oz a week. But your brand has a weird consistency! It is always runny. More like the kefir drink than of a spoonable yogurt. Its not a new problem! Its been the same runny mess for years. Im not sure if some people like it that way, but it isnt the...

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Product or Service Quality
2.2 (49 reviews)
2.9 (30 reviews)
Reviewer's quote

...What kind of service is this? Rude service..

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I am physically challenged and her customer service has made my shopping experience at yot store actually doable and enjoyable. I would deeply appreciate it if the manager would write her an acknowledgement for her wonderful customer service. She has always greeted me with a smile, lovely...

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Ralphs and Stater Bros Markets Pros and Cons

Pros
  • Close to home
  • Some food
  • Friendly attitude of grocery store staff
  • Selection and prices
  • Produce
  • People
Cons
  • Horrible customer service
  • Uncaring employees
  • Store manager
  • Customer service
  • Misconduct of employees
  • Lack of follow through from upper management

Ralphs and Stater Bros Markets Most Positive Reviews

Top rated reviews
5

My wife and I stopped at Ralph's last night to buy some groceries for the Super Bowl. We picked up a couple of 12 packs...

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5

The South Temecula store has a cashier (Julie V) that was completely rude to my daughter who is a single mother trying...

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5

I’m not complaining I happened to see a comment a customer in Texas made about the deli dept. I defended the deli...

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5

I was so dismayed to find that your bakery puts Trans Fats or Partially Hydrogenated Oil in ALL of your freshly baked go...

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Ralphs and Stater Bros Markets Most Critical Reviews

Lowest rated reviews
1

I bought a set of stamps from a store as the Post Office across the street was out - what do we want them for?? I...

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1

This company will bend over backwards for every customer but as a 6 year employee I asked for a letter from Human...

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1

Went to store at buddy and Wiltshire had a question for the manager named Jose he was very rude and unprofessional that...

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1

stater brothers in Big Bear Lake is one of the worst supermarkets I've been in for customer service I was in the store...

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Ralphs and Stater Bros Markets Latest Reviews

Recent published reviews
No votes

Still no contact from Ralph's
They truly must not care

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3.4

I buy a lot of non-fat plain yogurt, about 64oz a week. But your brand has a weird consistency! It is always runny....

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5

Store manager very rude and would not let me in store to do my weekly grocery shopping because I had a non political...

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4

The teller and the security guy continued to chat and ignored the customers until they finished their personal...

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Ralphs and Stater Bros Markets Products and Services

Most reviewed product and services
  • Ralphs Cashier (16 reviews)
  • Ralphs Manager (15 reviews)
  • Ralphs Sanitary Conditions (1 review)
  • Stater Bros Markets Manager (29 reviews)
  • Stater Bros Markets Cashier (22 reviews)
  • Stater Bros Markets Sanitary Conditions (1 review)