PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ralphs and Safeway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ralphs
Safeway

Ralphs and Safeway Overview

Total reviews 160 564
Company responses 0 0
Issues resolved 0 2

Ralphs and Safeway Consumer Ratings

Rank
110 out of 401 in Food Stores category
98 out of 401 in Food Stores category
Customer service
106 in category
88 in category
Website
94 in category
82 in category
Price Affordability
94 in category
98 in category
Product or Service Quality
87 in category
69 in category

Ralphs and Safeway Rating Details

Customer service
1.5 (60 reviews)
1.8 (213 reviews)
Reviewer's quote

...What kinda customer service was that? I did not deserve that kinda treatment. , Especially since I spend my money there..

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...It was easy and the customer service person was very efficient and professional..

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Website
2.3 (50 reviews)
2.5 (161 reviews)
Reviewer's quote

Store manager very rude and would not let me in store to do my weekly grocery shopping because I had a non political sign around my neck protesting the mandatory wearing of a mask. I was wearing a mask, she just didnt like my nonoffensive sign

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...I think their Website might be a beta test version since it does not work very well. Maybe 3rd graders created it? I have spent $1000's of dollars at Frys and Sprouts online for pickup with not even one problem in all the transactions. This is how businesses go out of business...

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Price Affordability
2.5 (50 reviews)
2.4 (167 reviews)
Reviewer's quote

..." "So, I said, "Could you just put the *** food price in so I can leave. " She said, "If you speak like that, I'll have to get the manager. " "GO GET THE MANAGER," I said...

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Price Gouging on Clorox Wipes In Farmington, New Mexico/ Aztec, New Mexico Taking advantage of Covid 19 Of the people. Your people should be ashamed of themselves. This product normally sales for anywhere from $7...

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Product or Service Quality
2.1 (48 reviews)
2.3 (169 reviews)
Reviewer's quote

...What kind of service is this? Rude service..

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...On line ordering and delivery has fallen in quality and service..

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Ralphs and Safeway Pros and Cons

Pros
  • Close to home
  • Some food
  • Friendly attitude of grocery store staff
  • I used to love this store
  • Employees
  • Courtesy
Cons
  • Horrible customer service
  • Uncaring employees
  • Traumatic
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices

Ralphs and Safeway Most Positive Reviews

Top rated reviews
5

My wife and I stopped at Ralph's last night to buy some groceries for the Super Bowl. We picked up a couple of 12 packs...

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5

Southwest Safeway needs new management rotten meat always in the meat cases

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5

I’m not complaining I happened to see a comment a customer in Texas made about the deli dept. I defended the deli...

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5

Customers are just highly rude and it is mind boggling how petty they become over little things. Stop trying to overall...

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Ralphs and Safeway Most Critical Reviews

Lowest rated reviews
1

I bought a set of stamps from a store as the Post Office across the street was out - what do we want them for?? I...

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1

The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over.
The pharmacy manager knows absol...

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1

Went to store at buddy and Wiltshire had a question for the manager named Jose he was very rude and unprofessional that...

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1

On 11/3/14 at 8:30 pm a customer shopping at Safeway on Church and Market Street was racially discriminated against by...

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Ralphs and Safeway Latest Reviews

Recent published reviews
5

Store manager very rude and would not let me in store to do my weekly grocery shopping because I had a non political...

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2.5

The guy who does bag groceries had a terrible attitude and they should have good training for the job !

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No votes

Nobody from Ralph's has ever contacted me

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1

Your locations in Highlands Ranch and Littleton are HORRIBLE! The prices are always wrong. I add my just for U, and...

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Ralphs and Safeway Products and Services

Most reviewed product and services
  • Ralphs Customer Care (25 reviews)
  • Ralphs Cashier (16 reviews)
  • Ralphs Manager (14 reviews)
  • Safeway Customer Care (86 reviews)
  • Safeway Manager (61 reviews)
  • Safeway Cashier (29 reviews)