PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ralph Lauren and Tommy Hilfiger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ralph Lauren
Tommy Hilfiger

Ralph Lauren and Tommy Hilfiger Overview

Total reviews 161 123
Company responses 0 0
Issues resolved 0 0

Ralph Lauren and Tommy Hilfiger Consumer Ratings

Rank
4 out of 190 in Fashion category
8 out of 190 in Fashion category
Product or Service Quality
6 in category
2 in category
Customer service
3 in category
7 in category
Diversity of Products or Services
14 in category
12 in category
Value for money
4 in category
5 in category

Ralph Lauren and Tommy Hilfiger Rating Details

Product or Service Quality
1.9 (69 reviews)
2.1 (34 reviews)
Reviewer's quote

...rude and aggressive this is what happened step by step with quotes Yen (myself) : hello sir gave the item Pierre : (no smile no word ) took the product (unwelcoming) Yen : waiting for the return PIerre : no word from him gave me 336. 56 ( so the cashier gave me back 100 dollar note which had 3 of them one of them was a old shown with the attachment. and then he closed the register Yen : excuse me sir could change me that old 100 dollar note please Pierre : look at me and and said i just closed the register i cant open it again for you (no thankyou no service no smile and very rude )so at this point i thought maybe the...

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Wordt service . I really disappointed with your product and service..

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Customer service
1.7 (66 reviews)
1.5 (37 reviews)
Reviewer's quote

...I have had numerous conversations on the Chaps and Ralph Lauren customer service numbers and they are not aware of the status of their own product lines. Two customer service advocates just did a Google Search. I want to give them my business but they don't know where their product is..

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Wow, this store is famous for BAD customer service. The woman asked us to leave the store only because my husband left his jacket on a corner of the display table when he was trying on a jacket. This woman said we are not allowed to put things on their table, it's store policy, when my husband...

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Diversity of Products or Services
2.4 (65 reviews)
2.5 (31 reviews)
Reviewer's quote

Ralph Lauren is a brand, reputation, quality, and a tradition founded and realized in their products being so much better and worth the price of purchase. For them to forget what had made them so uniquely special, and stand out over everyone else is so disappointing, and unfortunate for people like...

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...Substantard products during discount..

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Value for money
2.3 (65 reviews)
2.2 (30 reviews)
Reviewer's quote

My only disappointment in my Ralph Lauren pajamas that costed me over $200, and I save my money for three months to buy that pair of black & white wide stripes Ralph Lauren pajamas – they ended up ripping in the crotch area, in the washing machine, & I only washed my Ralph Lauren pajama set by...

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...Just told me that I have to wait for my bank to release my money. The bank by its time told me that only tommy can release my money. At the end, I lost all coupons, all the products and was not even able to shop other place because this ridiculous company hold my money for nothing!!!!! ..

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Ralph Lauren and Tommy Hilfiger Pros and Cons

Pros
  • I used to like it
  • All the traditional classic polo shirts and color selection
  • Very upset
  • Style
  • Female employees in women store
  • Watch
Cons
  • Quality and customer service
  • Poor quality
  • Worst service ever
  • Horrible customer service
  • Being dissappointed
  • Really bad warehouse system

Ralph Lauren and Tommy Hilfiger Most Positive Reviews

Top rated reviews
5

i have given order last week no mail from u yet pls update my status soon

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5

I purchased a men's watch from a duty free Shop in Texas on April 10th of 2015. About a month ago I dropped the watch...

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5

I was gifted the wrong size. Should've been 40w 32L. Instead, I couldn't get them around my waist. Mis tagged for sure....

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4

This my 3rd email that I m writing and I am upset that I have to write a whole story about the product which was not my...

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Ralph Lauren and Tommy Hilfiger Most Critical Reviews

Lowest rated reviews
1

Purchased underwear for my holidays cost me over $200.00 they fell apart after one wash called there client...

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1

I placed an order online at Tommy.com for a duvet SET (one duvet cover and 2 shams), and then immediately realized the d...

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1

No sizes left in style I wanted apart from the mannequin. Asked to try on to see if it fitted and was told I was not...

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1

i was on the 26th of August in the oulets of Barceloneta in PR was a nightmare! Cross employee somo embers just...

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Ralph Lauren and Tommy Hilfiger Latest Reviews

Recent published reviews
No votes

Hi, so I recently did a 90 question survey, and I just wanted to know if theres anyway you can reset it so I can try it...

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1

Wordt service . I really disappointed with your product and service

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3.3

package went to wrong address

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4

I couldn't talk. But I want to talk on business purpose. I want to be a distributor for your company or I want to sell...

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Ralph Lauren and Tommy Hilfiger Products and Services

Most reviewed product and services
  • Ralph Lauren Shirt (25 reviews)
  • Ralph Lauren Shipping Service (13 reviews)
  • Ralph Lauren Shoes (5 reviews)
  • Tommy Hilfiger Jacket (6 reviews)
  • Tommy Hilfiger Boots (6 reviews)
  • Tommy Hilfiger Shipping Service (2 reviews)