PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zerowater and RainSoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.



Has verified representatives


Has verified representatives

Zerowater and RainSoft Overview

Total reviews
Company responses
Issues resolved

Zerowater was first mentioned on PissedConsumer on Oct 27, 2009 and since then this brand received 836 reviews. It is 576 reviews more than RainSoft received since Jan 25, 2008. RainSoft responds to reviews and communicates with its consumers more often than Zerowater. RainSoft customer service team contacts its customers via PissedConsumer.com in 66 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with RainSoft customer support team than with Zerowater customer service.

Zerowater and RainSoft Consumer Ratings

53 out of 955 in Utility category
25 out of 955 in Utility category
Product or Service Quality
57 in category
39 in category
Price Affordability
54 in category
102 in category
Value for money
60 in category
47 in category

According to consumer ratings and reviews, RainSoft ranks 28 points higher in the Utility category than Zerowater. People gave Zerowater 2 stars for Product or Service Quality criterion in Utility category and it is 207 points higher than the worst rated brand in this category. At the same time, RainSoft was rated 2.2 stars for Product or Service Quality criterion in this category and it is 225 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Zerowater has a higher rating than RainSoft. Regarding Value for money criterion, consumers gave Zerowater 1.7 stars and it is 77% greater than other in category. RainSoft however was rated 1.9 stars and it is 82% greater than other in category.

Zerowater and RainSoft Rating Details

Product or Service Quality
2 (231 reviews)
2.2 (48 reviews)
Reviewer's quote

Bought this product because great reviews, but all the fishy ones it seems. After about 4 weeks of use our water started like fish. It seems from my own research that trimethylamine leeches into the water because of poor design...


They'd let me know how good my water was, possibly offer a service, and I'd get my gift card. Unfortunately it's a whole demonstration complete with tests, videos, and an overblown calculation of your monthly water related expenses (water, cleaning products, soap, etc) to sell you their water...

Price Affordability
2.1 (214 reviews)
1.6 (48 reviews)
Reviewer's quote

...Switched back to Brita which I have used for years! Would not recommend Zerowater, horrible taste! Costly filters that do not do the job and not worth the price!..

Linda O

...don't pay Rainsoft's jacked up price for this *** warranty...

Fuck O
Value for money
1.7 (181 reviews)
1.9 (34 reviews)
Reviewer's quote

After filtering two containers of water it becomes undrinkable (think vinegar) and tears at double the starting tds. Contacting the company their only option is to give you replacement filters. No option for a refund . I will try the retailer because this filter is a complete water of money! If I...

Katheryn A

I was allergic to the soap package and promised it last three to four years to save money to put into the water softener. wrote corporate and all the field manager said was a local manager would call me , well after a few calls to them they supposedly sent in a ticket I don't know how many...

Jeanette K

Zerowater and RainSoft Pros and Cons

  • Quality of water during lifespan
  • Taste of the filtered water
  • Included meter on containers
  • Lifetime warranty
  • What i thought was a true lifetime warranty
  • Reverse osmosis system
  • Quality of product
  • High cost
  • Tastes bad
  • Bad customer service
  • Faulty product
  • Failing to keep their promise

Zerowater and RainSoft Most Positive Reviews

Top rated reviews

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...


I have just purchased a rainsoft whole home system and I love it. The managers of the company are great they helped me...

Zerowater and RainSoft Most Critical Reviews

Lowest rated reviews

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...


If the system itself is as good as they make it to be then it should sell itself. Unfortunately the representative they...

Zerowater and RainSoft Latest Reviews

Recent published reviews

My water from the tap here in Malden Massachusetts read zero on their meter. I filtered it...same= zero. I drank. It...

Read all 836 reviews

If you get stopped in Homedepot to take a water survey, JUST SAY NO! They make it seem like they are just doing research...

Read all 217 reviews

Zerowater and RainSoft Products and Services

Most reviewed product and services
  • Zerowater Water Filter (349 reviews)
  • Zerowater Filter (177 reviews)
  • Zerowater Filtration System (133 reviews)
  • Rainsoft Water Conditioning System (77 reviews)
  • Rainsoft Customer Care (10 reviews)
  • Rainsoft Filtration System (8 reviews)