PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zerowater and RainSoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zerowater

Zerowater

2.3
RainSoft

RainSoft

Has Verified Representatives
2.9
Zerowater
RainSoft

Zerowater and RainSoft Overview

Total reviews 889 276
Company responses 148 188
Issues resolved 5 4

Zerowater and RainSoft Consumer Ratings

Rank
29 out of 184 in Household Essentials category
30 out of 790 in Utility category
Product or Service Quality
26 in category
49 in category
Price Affordability
42 in category
107 in category
Value for money
34 in category
58 in category
Customer service
17 in category
53 in category

Zerowater and RainSoft Rating Details

Product or Service Quality
2 (260 reviews)
2.1 (58 reviews)
Reviewer's quote

...I tried calling customer service on a Friday, but they are not open till Monday. ..

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...Several service fees later we finally got that part fixed. Now we are having issues with the system itself and they are asking for more service fees to come out and see what the issue is. Each service fee is a blanket $100...

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Price Affordability
2.1 (241 reviews)
1.6 (56 reviews)
Reviewer's quote

...Switched back to Brita which I have used for years! Would not recommend Zerowater, horrible taste! Costly filters that do not do the job and not worth the price!..

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...in my Ro/DI unit and bought one of their *RO* units (not a filter with De-ionization, which I need for my aquarium), he would save me another $50 off the price of their system. I still said no. Again, he asked incredulously, why wouldn't I want to buy this to save me all that...

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Value for money
1.8 (213 reviews)
1.8 (43 reviews)
Reviewer's quote

...I'm done, wasted my money on a very poor product. I also read somewhere that 'zero water' rebuilds the filters and re-sells them to the public. If that's the case it becomes easy to see where the problem may lie...

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We asked many questions before investing our money into the company and we were told our water heater wouldn't be a problem because they're filtration system is top notch. Please do NOT fall for this. I've posted pictures in previous reviews to prove my case and I have witnesses who are willing to...

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Customer service
2.2 (194 reviews)
1.8 (70 reviews)
Reviewer's quote

...Tried to give a one star rating for customer service which was not helpful and could care less. They told me they were sending last week and now it will not be sent till ' AFTER MAY 1!!! REALLY?..

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...Poor customer service as no one calls me back to answer me . but they sure call me to do a maintenance check which is a different department..

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Zerowater and RainSoft Pros and Cons

Pros
  • Quality of water during lifespan
  • Great tasting water
  • When it worked
  • Lifetime warranty
  • What i thought was a true lifetime warranty
  • Reverse osmosis system
Cons
  • Quality of product
  • High cost
  • Tastes bad
  • Bad customer service
  • Faulty product
  • Failing to keep their promise

Zerowater and RainSoft Most Positive Reviews

Top rated reviews
5

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...

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5

I have just purchased a rainsoft whole home system and I love it. The managers of the company are great they helped me...

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5

No complaints here! I purchased the 23-cup dispenser about 5 months ago. I use it at work for drinking water and to use...

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5

Multiple file cabinets were left outside of my home containing Rain Soft customer account info. I contacted the local...

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Zerowater and RainSoft Most Critical Reviews

Lowest rated reviews
1

I think the water tastes good from the zero filter as long as you replace it often enough. I am extremely disappointed...

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1

If the system itself is as good as they make it to be then it should sell itself. Unfortunately the representative they...

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1

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...

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1

Rain Soft Raised their Prices on Services, but cut most benefits off, such as free service calls, now is only one per...

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Zerowater and RainSoft Latest Reviews

Recent published reviews
4.2

I don't have a single complaint except filters are kind of expensive. We go thru several gallons a day. I just tested it...

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No votes

Person selling Medical Alert Rain soft was not on the line

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No votes

Although the filtered water reads "0". The filter stops running the tap water from the reservoir through. It appears to...

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No votes

I'm disappointed that my RainSoft unit died out less than 5 years of having it installed, I needed to replace it for...

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Zerowater and RainSoft Products and Services

Most reviewed product and services
  • Zerowater Water Filter (361 reviews)
  • Zerowater Filter (178 reviews)
  • Zerowater Filtration System (138 reviews)
  • Rainsoft Water Conditioning System (78 reviews)
  • Rainsoft Filtration System (11 reviews)
  • Rainsoft Sales Representative (9 reviews)