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RainSoft

Utility
Has verified representatives
  • 1 ISSUES RESOLVED
  • 145 COMPANY RESPONSES
  • 233 TOTAL REVIEWS
3.2
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Lifetime warranty 5
  • Reading other bad rainsoft reviews 3
  • Reverse osmosis system 2
  • What i thought was a true lifetime warranty 2
  • System for a year 1

Customers don't like

  • Bad customer service12
  • Customer service7
  • Failing to keep their promise7
  • Faulty product7
  • Product quality and representation7
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TXU Energy

Utility
  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $5K CLAIMED LOSSES
  • $358 AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • That i did not have to deal with them for three years 2
  • Cash back card and billing 1
  • Low-priced rates and plans designed for solar panel owners 1

Customers don't like

  • Especially their people2
  • Customer service and dispute resolution1
  • That they over charged me for 897 kwh used in an 8 day period1
  • Terrible service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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