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Rainsoft

Utility
Has verified representatives
  • 2 ISSUES RESOLVED
  • 160 COMPANY RESPONSES
  • 249 TOTAL REVIEWS

Not enough votes to show an average rating

Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Lifetime warranty 5
  • What i thought was a true lifetime warranty 2
  • Reverse osmosis system 2
  • Product description 2
  • Positive effects of water on grout and fixtures 2

Customers don't like

  • Bad customer service20
  • Faulty product5
  • Failing to keep their promise5
  • Deceptive sales practices3
  • Bad customer service - pricing3
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  • 0 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $291 AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • One customer service woman 3
  • Overall service 1
  • Never had a problem 1
  • First cs woman was very kind 1

Customers don't like

  • Customer service7
  • No help from employees3
  • Scripted answers2
  • Power outtages2
  • Dishonesty of company2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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