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RainSoft

Utility
Has verified representatives
  • 1 ISSUES RESOLVED
  • 145 COMPANY RESPONSES
  • 233 TOTAL REVIEWS
3.2
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Lifetime warranty 5
  • Reverse osmosis system 2
  • What i thought was a true lifetime warranty 2
  • Product description 1
  • System for a year 1

Customers don't like

  • Bad customer service6
  • Failing to keep their promise5
  • Faulty product5
  • Customer service3
  • Product quality and representation2
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  • 2 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $29.5K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Fact it is family owned 3
  • Customer service 1
  • Delivery and service guy 1
  • Driver 1
  • Responsiveness 1

Customers don't like

  • No follow up from customer service4
  • Snippy attitude of customer service1
  • Threatening ltr after bill paid1
  • Very bad customer service1
  • Way i felt blown off1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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