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Rainsoft

Utility
Has verified representatives
  • 1 ISSUES RESOLVED
  • 141 COMPANY RESPONSES
  • 229 TOTAL REVIEWS
3.2
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Lifetime warranty 5
  • Reading other bad rainsoft reviews 3
  • Reverse osmosis system 2
  • System for a year 1
  • What i thought was a true lifetime warranty 1

Customers don't like

  • Bad customer service10
  • Customer service7
  • Faulty product7
  • Product quality and representation7
  • Failing to keep their promise6
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  • 2 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.1
Customer service
Staff
Diversity of Products or Services
Website
Reliability
  • Fact it is family owned 3
  • Customer service 1
  • Delivery and service guy 1
  • Driver 1
  • Responsiveness 1

Customers don't like

  • No follow up from customer service6
  • Very bad customer service4
  • Way i felt blown off by the ossipee branch4
  • Snippy attitude of customer service2
  • Threatening ltr after bill paid2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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