PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosegal and Rainbow Shops as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosegal
Rainbow Shops

Rosegal and Rainbow Shops Overview

Total reviews 2164 539
Company responses 0 0
Issues resolved 14 2

Rosegal and Rainbow Shops Consumer Ratings

Rank
364 out of 2184 in Footwear and Clothing category
324 out of 2184 in Footwear and Clothing category
Website
329 in category
289 in category
Customer service
206 in category
335 in category
Product or Service Quality
266 in category
242 in category
Diversity of Products or Services
372 in category
375 in category

Rosegal and Rainbow Shops Rating Details

Website
2.5 (882 reviews)
2.7 (194 reviews)
Reviewer's quote

...I do not have an order number because I received it as a gift, but that's what the website keeps asking for. I have no way of obtaining that information. I just want my money for it..

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...Recently I ordered off the website for the first time. I wasnt concerned if anything did not fit since the website said I could return to the store and avoid the return shipping. As it turned out one type of shirt I ordered was much shorter than expected, so I needed to return them...

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Customer service
1.9 (880 reviews)
1.5 (248 reviews)
Reviewer's quote

I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

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...Contacted customer service and they were going look into it. I haven't heard anything. They don't answer their phone number...

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Product or Service Quality
2.1 (836 reviews)
2.2 (197 reviews)
Reviewer's quote

This company shipped my product to the wrong address. I chatted with a robot who claimed to have changed my address but when they shipped it, it wasn't changed at all now its going to the wrong place. I am very upset this also happened last year..

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Order 21351 Wrong product delivered and not responding to mails I put for requesting the return of product And even not granting my refund I made cash on delivery..

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Diversity of Products or Services
2.5 (782 reviews)
2.5 (199 reviews)
Reviewer's quote

The store sells a large number of products such as blouses, jackets, coats, skirts, blazers, jumpsuits and leggings. The company also offers a broad selection of dresses like club dresses, bodycon dresses, lace dresses, print dresses and maxi dresses. Rosegal provides a large number of bonuses like...

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...The prices are outstanding and customer services is great. The girls are great. They help me put outdits r Together...

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Rosegal and Rainbow Shops Pros and Cons

Pros
  • Affordable pricing
  • Website
  • Styles
  • Good deals on cute cheap stuff
  • Plus size idea but cheap quality made
  • Run around i got
Cons
  • Useless customer service
  • Quality was awful
  • Horrible customer service
  • Customer sevice
  • Customer service
  • Manager acting rude to me

Rosegal and Rainbow Shops Most Positive Reviews

Top rated reviews
5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

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5

I placed n order on 5/28/15, I have'nt recieved my order, I'm told it's n route, so Q, Wheres my Package, why u not...

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5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

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5

There worst customer service ever on a Sunday morning. The sales associated was rude, nasty and without cause. the...

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Rosegal and Rainbow Shops Most Critical Reviews

Lowest rated reviews
1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

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1

So today I decided to stop in a Rainbow Store in HAWTHORNE, NJ, JUST to check out some riding boots for the winter...

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1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

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1

I tried to exchange my clothes for a bigger size I forgot my receipt but the clothes still had the tag on them the...

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Rosegal and Rainbow Shops Latest Reviews

Recent published reviews
No votes

I have not received my order. Nor has anyone contacted me on this issue.

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1

I ordered some stuff on rainbow come to i waited for a long time and tracking isnt working so i called them to get a...

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4.9

I am very pleased with my purchases... I received them &;;;;;;;;;;;;;;;;;;;;;;;;;; your communication was on point...

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No votes

I need my money back from Rainbow Shops.

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Rosegal and Rainbow Shops Products and Services

Most reviewed product and services
  • Rosegal Shipping Service (356 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Dress (108 reviews)
  • Rainbow Shops Manager (76 reviews)
  • Rainbow Shops Cashier (24 reviews)
  • Rainbow Shops Shipping Service (20 reviews)