PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosegal and Rainbow Shops as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosegal
Rainbow Shops

Rosegal and Rainbow Shops Overview

Total reviews
2028
467
Company responses
0
0
Issues resolved
14
2

Rosegal was first mentioned on PissedConsumer on Nov 6, 2014 and since then this brand received 2028 reviews. It is 1561 reviews more than Rainbow Shops received since Jun 10, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Rosegal customer support team than with Rainbow Shops customer service.

Rosegal and Rainbow Shops Consumer Ratings

Rank
274 out of 2293 in Footwear and Clothing category
241 out of 2293 in Footwear and Clothing category
Website
267 in category
222 in category
Customer service
178 in category
288 in category
Product or Service Quality
202 in category
185 in category

According to consumer ratings and reviews, Rainbow Shops ranks 33 points higher in the Footwear and Clothing category than Rosegal. People gave Rosegal 2.5 stars for Website criterion in Footwear and Clothing category and it is 630 points higher than the worst rated brand in this category. At the same time, Rainbow Shops was rated 2.8 stars for Website criterion in this category and it is 675 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Rosegal has a higher rating than Rainbow Shops. Regarding Product or Service Quality criterion, consumers gave Rosegal 2.1 stars and it is 77% greater than other in category. Rainbow Shops however was rated 2.3 stars and it is 79% greater than other in category.

Rosegal and Rainbow Shops Rating Details

Website
2.5 (840 reviews)
2.8 (178 reviews)
Reviewer's quote

I bought 3 tops online, 2 of them didn't look like the color on the website pictures. The quality of the fabric and craftsmanship was very poor. The sleeves were so tight I couldn't get my arms in them...

Charlane

Once I clicked place order I got an error message and hours later I still cannot access the website from my laptop. I looked for reviews before I paid but did not any negative ones until afterward. I have no idea what to expect now from what I understand it's a waste of time to call customer...

Shelley R
Customer service
1.9 (838 reviews)
1.5 (224 reviews)
Reviewer's quote

...Wrangled with the ABSOLUTE JOKE of a customer service department for WEEKS to get a return address to ship the items back (on my own dime!) with appropriate tracking. An agent of the company signed for the package on November 25, 2019, and I have yet to receive my refund! I implore you to BEWARE!..

Bethanee

...I called customer service as soon as I got back to work to report the issue. I was left on hold for 20 minutes & then the phone disconnected..

Tula
Product or Service Quality
2.1 (799 reviews)
2.3 (181 reviews)
Reviewer's quote

Out of the 9 shirts I had received, only 3 fit correctly and the quality on those was really sketchy. The fabric was very thin and see through and the stitching was off in places or had threads hanging off. When I contacted them about a return, it took several back and forth messages over several...

PissedConsumer1667062

Poor Customer Service and denied a right to exchange product..

Minoru

Rosegal and Rainbow Shops Pros and Cons

Pros
  • Affordable pricing
  • Website
  • Styles
  • Good deals on cute cheap stuff
  • Run around i got
  • Somewhat polite sales associates
Cons
  • Useless customer service
  • Quality was awful
  • Sizing
  • Customer service
  • Customer sevice
  • Manager acting rude to me

Rosegal and Rainbow Shops Most Positive Reviews

Top rated reviews
5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

5

Store at Littleyork and I-59 in Houston, Texas closes its doors at 5:45 instead of 6:00 p.m. Bring back DOTS!!!!!! ...

Rosegal and Rainbow Shops Most Critical Reviews

Lowest rated reviews
1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

1

So today I decided to stop in a Rainbow Store in HAWTHORNE, NJ, JUST to check out some riding boots for the winter...

Rosegal and Rainbow Shops Latest Reviews

Recent published reviews
1

I have attempted to contact these people to inform them that they have been shipping my purchased merchandise to the...

Read all 2028 reviews
1

The rack was marked with a big yellow sign that said 40percent off and every single sweatshirt had the tag on it...

Read all 467 reviews

Rosegal and Rainbow Shops Products and Services

Most reviewed product and services
  • Rosegal Shipping Service (344 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (137 reviews)
  • Rainbow Shops Customer Care (98 reviews)
  • Rainbow Shops Manager (75 reviews)
  • Rainbow Shops Cashier (22 reviews)