PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rainbow Shops and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rainbow Shops
Rosegal

Rainbow Shops and Rosegal Overview

Total reviews
511
2168
Company responses
0
0
Issues resolved
2
14

Rainbow Shops and Rosegal Consumer Ratings

Rank
260 out of 2053 in Footwear and Clothing category
333 out of 2053 in Footwear and Clothing category
Customer service
325 in category
202 in category
Exchange, Refund and Cancellation Policy
221 in category
198 in category
Discounts and Special Offers
183 in category
199 in category
Diversity of Products or Services
326 in category
350 in category

Rainbow Shops and Rosegal Rating Details

Customer service
1.5 (237 reviews)
1.9 (878 reviews)
Reviewer's quote

...I did report it to customer service...

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I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

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Exchange, Refund and Cancellation Policy
1.8 (207 reviews)
1.9 (770 reviews)
Reviewer's quote

Item different and please refund and take back this item..

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Can you send me a ticket through the mail to send the clothes back so I can get a refund back because I don't have a printer to copy the ticket..

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Discounts and Special Offers
2.8 (190 reviews)
2.7 (738 reviews)
Reviewer's quote

Store # 01629 I will not be returning this store service was not good at all being friendly was totally out the cashier had no working class at all one of the workers said she was going to see if returns can be made at the store you bought your items from she said it was to much work well that's...

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...I get emails almost daily from them offering discounts bigger than that. So buyer beware. if you order from them don't believe the dates they give you!!..

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Diversity of Products or Services
2.5 (190 reviews)
2.5 (775 reviews)
Reviewer's quote

...The prices are outstanding and customer services is great. The girls are great. They help me put outdits r Together...

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The store sells a large number of products such as blouses, jackets, coats, skirts, blazers, jumpsuits and leggings. The company also offers a broad selection of dresses like club dresses, bodycon dresses, lace dresses, print dresses and maxi dresses. Rosegal provides a large number of bonuses like...

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Rainbow Shops and Rosegal Pros and Cons

Pros
  • Good deals on cute cheap stuff
  • Run around i got
  • Price
  • Affordable pricing
  • Website
  • Styles
Cons
  • Customer sevice
  • Customer service
  • Manager acting rude to me
  • Useless customer service
  • Quality was awful
  • Horrible customer service

Rainbow Shops and Rosegal Most Positive Reviews

Top rated reviews
5

I placed n order on 5/28/15, I have'nt recieved my order, I'm told it's n route, so Q, Wheres my Package, why u not...

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5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

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5

There worst customer service ever on a Sunday morning. The sales associated was rude, nasty and without cause. the...

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5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

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Rainbow Shops and Rosegal Most Critical Reviews

Lowest rated reviews
1

So today I decided to stop in a Rainbow Store in HAWTHORNE, NJ, JUST to check out some riding boots for the winter...

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1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

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1

I tried to exchange my clothes for a bigger size I forgot my receipt but the clothes still had the tag on them the...

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1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

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Rainbow Shops and Rosegal Latest Reviews

Recent published reviews
No votes

I have to return the product went wrong I did not get my order saree got it wrong

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No votes

I want a catalog. And all the phone does is keeps ringing

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No votes

this saree isnot matching my order
order no:1741

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No votes

I want my money put back on my credit card has been a month item #zb2006061517067103

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Rainbow Shops and Rosegal Products and Services

Most reviewed product and services
  • Rainbow Shops Customer Care (100 reviews)
  • Rainbow Shops Manager (76 reviews)
  • Rainbow Shops Cashier (23 reviews)
  • Rosegal Shipping Service (354 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (139 reviews)