PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rainbow Shops and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rainbow Shops
Rosegal

Rainbow Shops and Rosegal Overview

Total reviews 548 2179
Company responses 0 0
Issues resolved 2 14

Rainbow Shops and Rosegal Consumer Ratings

Rank
324 out of 2143 in Footwear and Clothing category
367 out of 2143 in Footwear and Clothing category
Customer service
345 in category
214 in category
Exchange, Refund and Cancellation Policy
251 in category
222 in category
Diversity of Products or Services
381 in category
376 in category
Product or Service Quality
249 in category
270 in category

Rainbow Shops and Rosegal Rating Details

Customer service
1.5 (250 reviews)
1.9 (887 reviews)
Reviewer's quote

Customer Service rep had a lack of concern. I will be returning the entire order as soon as I receive it..

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I tried going through their customer service emails where it says they will "get back to you withing 24 hours" I sent 8 messages over the course of a week and received no response and the messages are sent through their website. Poor quality product, sized incorrectly way too small I normally am a...

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Exchange, Refund and Cancellation Policy
1.8 (217 reviews)
1.9 (781 reviews)
Reviewer's quote

I ordered some stuff on rainbow come to i waited for a long time and tracking isnt working so i called them to get a refund i also contacted fedx to find out about the package i never received..

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need my refund because i havnt my products..

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Diversity of Products or Services
2.5 (200 reviews)
2.5 (785 reviews)
Reviewer's quote

...The prices are outstanding and customer services is great. The girls are great. They help me put outdits r Together...

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The store sells a large number of products such as blouses, jackets, coats, skirts, blazers, jumpsuits and leggings. The company also offers a broad selection of dresses like club dresses, bodycon dresses, lace dresses, print dresses and maxi dresses. Rosegal provides a large number of bonuses like...

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Product or Service Quality
2.2 (199 reviews)
2.1 (841 reviews)
Reviewer's quote

...Typical customer service such a huge inconvenience!!!!!..

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This company shipped my product to the wrong address. I chatted with a robot who claimed to have changed my address but when they shipped it, it wasn't changed at all now its going to the wrong place. I am very upset this also happened last year..

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Rainbow Shops and Rosegal Pros and Cons

Pros
  • Plus size idea but cheap quality made
  • Good deals on cute cheap stuff
  • Run around i got
  • Affordable pricing
  • Website
  • Styles
Cons
  • Customer sevice
  • Customer service
  • Manager acting rude to me
  • Useless customer service
  • Quality was awful
  • Horrible customer service

Rainbow Shops and Rosegal Most Positive Reviews

Top rated reviews
5

I placed n order on 5/28/15, I have'nt recieved my order, I'm told it's n route, so Q, Wheres my Package, why u not...

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5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

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5

There worst customer service ever on a Sunday morning. The sales associated was rude, nasty and without cause. the...

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5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

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Rainbow Shops and Rosegal Most Critical Reviews

Lowest rated reviews
1

So today I decided to stop in a Rainbow Store in HAWTHORNE, NJ, JUST to check out some riding boots for the winter...

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1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

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1

I tried to exchange my clothes for a bigger size I forgot my receipt but the clothes still had the tag on them the...

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1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

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Rainbow Shops and Rosegal Latest Reviews

Recent published reviews
No votes

Ho fatto degli acquisti per sbaglio stornateli per favore non li voglio

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2

*** I placed an order and now I have yet to receive it. it's been over a month. I called you guys to get information on...

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No votes

Would like to return purchase

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5

They said it will be here between 18th - 22

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Rainbow Shops and Rosegal Products and Services

Most reviewed product and services
  • Rainbow Shops Manager (76 reviews)
  • Rainbow Shops Cashier (24 reviews)
  • Rainbow Shops Shipping Service (21 reviews)
  • Rosegal Shipping Service (356 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Dress (108 reviews)