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Rainbow Shops
Rosegal

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Rainbow Shops

Rainbow Shops

2.2
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 462 TOTAL REVIEWS
Rank
234 out of 2414
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    474
  • SUCCESSFUL
    49%
  • AVG CALL DURATION
    03:13
  • ISSUES RESOLVED
    14%
Top Products and Services
2.5
89 reviews
2.5
65 reviews
2.6
17 reviews
Rosegal

Rosegal

2.1
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1996 TOTAL REVIEWS
Rank
266 out of 2414
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    1456
  • SUCCESSFUL
    36%
  • AVG CALL DURATION
    02:23
  • ISSUES RESOLVED
    8%
Top Products and Services
2.3
345 reviews
2.4
170 reviews
3.2
139 reviews

How would you compare Rainbow Shops vs Rosegal?

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Anonymous
#1744674
Customer service
Rosegal is amazing, doesnt have bras and panties like rainbow shoppe but has a vast array of cool, amazing, inexpensive clothes for everyone. Sometimes rosegal has a bit too long of a wait on pieces but they have good customer service.

Rainbow shoppe has the worst customer service with rude, cruel , condescending managers that make rosegal the better service.
Product or Service Quality
Rosegal has great quality clothes, true fit and lots of info. Rainbow shoppe has decent clothes but they can fall apart easy, like with buttons and such, but for the price point and quality it was worth it.
Anonymous
#1723327
Customer service
Never heard of RoseGal

Product or Service Quality
Never heard of RoseGal

I have something else to compare
All I know is Rainbow on Roebuck Parkway in Birmingham. And the New Manager there Ms.

Nicole has a very bad attitude. To where a fight could’ve broken out because she doesn’t know how to communicate with her employees without putting her hands in their faces. And OTHER Managers saying that it’s okay for her to do so because she is the head of the store.

Very tasteless. Never shop there again nor will any of my people.

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