PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sonoma Cigarettes and R J Reynolds Tobacco Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sonoma Cigarettes
R J Reynolds Tobacco Company

Sonoma Cigarettes and R J Reynolds Tobacco Company Overview

Total reviews
34
219
Company responses
0
0
Issues resolved
0
2

R J Reynolds Tobacco Company was first mentioned on PissedConsumer on Jan 19, 2016 and since then this brand received 219 reviews. It is 185 reviews more than Sonoma Cigarettes received since Aug 12, 2018.

Sonoma Cigarettes and R J Reynolds Tobacco Company Consumer Ratings

Rank
19 out of 410 in Cigarettes and Tobacco category
33 out of 410 in Cigarettes and Tobacco category
Price Affordability
17 in category
45 in category
Product or Service Quality
23 in category
26 in category
Discounts and Special Offers
21 in category
26 in category

According to consumer ratings and reviews, Sonoma Cigarettes ranks 14 points higher in the Cigarettes and Tobacco category than R J Reynolds Tobacco Company. People gave Sonoma Cigarettes 3.9 stars for Price Affordability criterion in Cigarettes and Tobacco category and it is 52 points higher than the worst rated brand in this category. At the same time, R J Reynolds Tobacco Company was rated 2.1 stars for Price Affordability criterion in this category and it is 24 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sonoma Cigarettes has a higher rating than R J Reynolds Tobacco Company. Regarding Discounts and Special Offers criterion, consumers gave Sonoma Cigarettes 2.4 stars and it is 70% greater than other in category. R J Reynolds Tobacco Company however was rated 2.1 stars and it is 62% greater than other in category.

Sonoma Cigarettes and R J Reynolds Tobacco Company Rating Details

Price Affordability
3.9 (26 reviews)
2.1 (109 reviews)
Reviewer's quote

...you all for making a great cigarette I used to smoke Marlboro but now y'all cigarettes are better the Marlborough could ever be and I appreciate the lower price because not everybody can spend 636 for free a pack of Marlboro thank you very much keep up the good work keep making great...

Donald H

...These are meant to be re-usable, and they're certainly priced like re-usables. If RJR wants them to be sold as disposables, they need to lower the price. These batteries are flimsy, impossible to use and do NOT re-charge...

Carmel S
Product or Service Quality
2.5 (24 reviews)
2.3 (108 reviews)
Reviewer's quote

I bought 2 packs of sonoma menthol 100s. I opened the first pack and the foil was torn. I counted, then re counted 19 cigarettes. One was a half of a cigarette and others was bent, ripped and had holes. Opened the 2nd pack and they was the same poor quality; ripped, torn and broken. I am very...

Tiffany D

Please make biodegradable filters so that less environmental harm is caused by your product..

PissedConsumer1711914
Discounts and Special Offers
2.4 (23 reviews)
2.1 (107 reviews)
Reviewer's quote

I bought a carton of cigarettes and they where ripped and couldn't smoke them!

Patty L

A ball flew out of the filter and exploded in my mouth going to get a lawyer and hospital I'm having headache s :sad:

Amanda L

Sonoma Cigarettes and R J Reynolds Tobacco Company Pros and Cons

Pros
  • I like the cost of them
  • Taste an long lasting
  • Price
  • What they were like before
  • I like newports
  • Response from the customer service rep
Cons
  • Getting defects
  • Fall apart
  • Defective none smokable cigs
  • Lack of customer service and failure to make things right
  • Flavor
  • Coupon hassle

Sonoma Cigarettes and R J Reynolds Tobacco Company Most Positive Reviews

Top rated reviews
5

I would really like to thank you all for making a great cigarette I used to smoke Marlboro but now y'all cigarettes are...

5

I have been smoking Newports for 25 years. I am telling you there are fake Newports in my city. First it was the hood...

Sonoma Cigarettes and R J Reynolds Tobacco Company Most Critical Reviews

Lowest rated reviews
1.3

I buy a carton of these cigarettes once a week and the last 3 cartons I have bought I have had to throw away about 3...

1

The cigarettes that they are selling at the store down the street from where I live in Montrose Colorado are most...

Sonoma Cigarettes and R J Reynolds Tobacco Company Latest Reviews

Recent published reviews
3.2

I bought 2 packs of sonoma menthol 100s. I opened the first pack and the foil was torn. I counted, then re counted 19...

Read all 34 reviews
1

Please make biodegradable filters so that less environmental harm is caused by your product.

Read all 219 reviews

Sonoma Cigarettes and R J Reynolds Tobacco Company Products and Services

Most reviewed product and services
  • Sonoma Cigarettes Cigarettes (16 reviews)
  • Sonoma Cigarettes 100S Menthol Cigarettes (3 reviews)
  • R J Reynolds Tobacco Company Cigarettes (40 reviews)
  • R J Reynolds Tobacco Company Newport Menthol Cigarettes (17 reviews)
  • R J Reynolds Tobacco Company Coupon (16 reviews)