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Qwest

Media
  • 0 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $10.5K CLAIMED LOSSES
  • $476 AVERAGE LOSS
1.1
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Billing Practices
Website

No items

Customers don't like

  • Tech support for internet1

Products by Qwest

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Rise Broadband

Telecommunications
  • 4 ISSUES RESOLVED
  • 706 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Billing Practices
Website
  • Only isp option i have 9
  • Techs are fine 7
  • Have a few good techs thay worked hard to fix issues 7
  • When the service worked it was ok 6
  • Good techs 5

Customers don't like

  • Terrible customer service25
  • Not meeting speed paid for8
  • Less than 30 percent of paid for speed consistently6
  • Billing and operations not able to resolve problems6
  • Stability issues and below paid for speed5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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