PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about QVC and ShopSmarter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

QVC
ShopSmarter

QVC and ShopSmarter Overview

Total reviews 896 33
Company responses 0 0
Issues resolved 4 2

QVC and ShopSmarter Consumer Ratings

Rank
272 out of 3183 in E-commerce category
70 out of 193 in Gift Cards, Rewards and Cashbacks category
Customer service
175 in category
45 in category
Product or Service Quality
205 in category
78 in category
Website
313 in category
92 in category
Billing Practices
142 in category
43 in category

QVC and ShopSmarter Rating Details

Customer service
2 (283 reviews)
1.3 (11 reviews)
Reviewer's quote

...Your customer service stinks. So not only do I not have a train around my tree, I had to pay 9 bucks to get rid of it..

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Didn't sign-up for this service but they have ALL of my information. Hmmm!..

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Product or Service Quality
2.4 (233 reviews)
1 (9 reviews)
Reviewer's quote

...The problem is when the UPS forwards purchases to the USPS then we are not receiving any products. If items are shipped directly through UPS then we receive our purchases. For the sake of your Northeastern Ohio customers I urge you to look into what's happening with Cleveland Postal service...

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...This service offers 10% cashback but you only will get it for very few of the eligible orders. Other FREE cashback services are WAY more reliable..

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Website
2.7 (232 reviews)
1 (7 reviews)
Reviewer's quote

...THEY SHOULD BRING DOWN THEIR WEBSITE AND START OVER. STARTING WITH MANAGEMENT. 0 0..

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shopsmarter (SS) insinuated itself in what I thought was a Best Buy (BB) website (probably with Best Buy's complicity), with an offer for $5 off for a purchase I had just made on the BB website. I started filling out the info for the $5 refund, but they were asking for too much information, and so...

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Billing Practices
2.6 (119 reviews)
1.1 (8 reviews)
Reviewer's quote

...This company practices really foul & dishonest buisness proceedures. They are scamming people out of money little by little..

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Does not deliver as promised. Does not track properly, keeps your money. PLUS charges you monthly.

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QVC and ShopSmarter Pros and Cons

Pros
  • Merchandise
  • Some items are fine
  • Hosts and product variety
  • Misleading 10 percent cashback promise
Cons
  • Customer service
  • Return policy
  • Lack of knowledge from every person that works there
  • Stole my money
  • Missing cashback
  • Theives

QVC and ShopSmarter Most Positive Reviews

Top rated reviews
5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

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No votes
5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post...

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No votes

QVC and ShopSmarter Most Critical Reviews

Lowest rated reviews
1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

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1

Email doesn't exist to receive what they promised

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1

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I...

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1

Did not want to join shopsmarter, some how did. Learned by looking at my bank statement and seeing their charges!!...

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QVC and ShopSmarter Latest Reviews

Recent published reviews
1.9

So my situation started on the 2nd of November and it now the 30th 2020! I have talked to probably about 15-20...

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1

i bought a toaster oven at bed bath &;;;;;;;;;;;;;;;; beyond applied for the $10.00 cash back i received a...

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3.7

It's amazing to me how mean people get especially when they pile all over themselves trying to see how awful they can...

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1

Does not deliver as promised. Does not track properly, keeps your money. PLUS charges you monthly.

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QVC and ShopSmarter Products and Services

Most reviewed product and services
  • Qvc Shipping Service (48 reviews)
  • Qvc Reporter (40 reviews)
  • Qvc Tv Show (23 reviews)
  • Shopsmarter Membership (12 reviews)